Client Service Rep - Part Time

Bilingual Customer Service Representative - Mandarin-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA , you'll be a part of bringing humanity to business. #Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one.Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Account for cash, commuter checks and credit/debit card payments completed during a shift.Bilingual in English and MandarinBasic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situationsPart time - 20-25 hours per week, 5 hours per shiftMonday – Saturday (Saturdays are required) within the hours of 7am – 7pm, Saturdays are 9am-2pmAn inclusive culture and community-minded organization where giving back is encouragedBase wage starting at $22.06 per hour plus performance bonus opportunitiesWe're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll contribute to the success of the customer experience and the overall success of the team.TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.Customer Care Representative