Certified Medical Assistant (MA-C)

At Proliance Surgeons our patients come from all walks of life - and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered.We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers. Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. Be Part of Who We Are!At Proliance Surgeons - Orthopedic Specialists of Seattle, we believe great patient care starts with a supported and appreciated team. We foster a collaborative, respectful culture where employees are encouraged to grow, learn, and pursue new opportunities. In addition to meaningful work and pathways for professional development, we prioritize employee appreciation with perks like free coffee, weekly complimentary lunches, an annual holiday party, and other team-building events, because we believe a positive, connected workplace matters.Additional perks & benefits include:Medical, dental, and vision insurance401(k) with match and profit sharingGenerous paid time off/sick and safe leave - accrual from date of hireHoliday pay, no nights or weekendsLife and LTD - paid for by the companyPerformance incentivesFlexible scheduleLearning Management System offering free CEUsTeam member referral program and more!Travel between Wallingford and Ballard offices required, based on business needs.Position SummaryThe Medical Assistant (MA) serves as a patient care coordinator and advocate, maintaining clinical supplies, documentation, and optimal patient flow to ensure a positive patient experience. This role follows OSHA/WISHA and other compliance and regulatory guidelines.$5,000 Signing Bonus for Certified Medical Assistants! (*Only available for CMAs with active WA state license.)Key Duties and ResponsibilitiesThe key duties and responsibilities of the Medical Assistant include, but are not limited to:Direct Patient CarePrepare exam rooms, instruments, and equipment, ensuring cleanliness and sufficient supplies.Dispose of contaminated materials and sterilize medical instruments per infection control standards.Obtain vital signs, patient history, and chief complaints.Position patients for exams and procedures.Collect and prepare laboratory specimens.Perform other patient care duties as assigned.Procedural SupportAssist providers with in-office procedures, maintaining a sterile field and aseptic technique.Position or hold patients as needed during procedures or imaging.Hand instruments to the provider and assist as directed.Documentation & CommunicationAccurately chart all relevant information in the electronic medical record (EMR).Report test results to patients per physician instruction.Handle patient calls, post-op follow-ups, and voicemail messages promptly (preferably same day, within 24 business hours).Maintain thorough documentation of all encounters and communications.Coordinate diagnostic testing and care with other facilities as ordered.Complete patient disability and FMLA forms.Facilitate communication with referring providers and specialists.Clinic OperationsMaintain and restock supplies and equipment.Support team duties and assist with special tasks as assigned.Education/ExperienceHigh school graduate or equivalentGraduate of an accredited Medical Assistant Program requiredCurrent Washington State Medical Assistant Certification required1-2 years' experience in a medical office preferredKnowledge, Skills and AbilitiesBasic knowledge of medical terminology and medicationsFamiliarity with electronic medical records preferredBasic computer proficiency and accurate data entryStrong interpersonal, communication, and customer service skillsAbility to maintain professionalism, empathy, and confidentiality (HIPAA compliance)Excellent organizational, time management, and problem-solving abilitiesFlexibility and adaptability in a fast-paced clinical environmentDemonstrated commitment to teamwork, learning, and quality patient careWork Environment/Physical Demands