IT Lab Computing Support Specialist

Job Title: IT Lab Computing Support Specialist Location: 100% onsite at Devens, MA Duration: 6 months with possible extension Pay Rate: $42.37/hr Top Requirements:" Experience in the pharmaceutical industry working in a regulated GMP environment" Experience with the administration of IT/computer systems" Experience with PC build and configuration" Experience configuring equipment for GMP manufacturing Summary:Provide support and enhancements for the administration of benchtop instrumentation applications, PC hardware, and IT administrative tools within a GxP environment. Support would encompass various instrument types such as cellometers, plate readers, and flow cytometers throughout the site which include laboratory and manufacturing areas. Responsibilities:" Coordinate Lead and support administration of quality and laboratory applications including their software development life cycle activities and technical support." Perform PC build and configuration, including connecting to the network, setting up user permissions, folder permissions, and any interface data connections (including data backup)" Perform Equipment/Instrument configuration for existing equipment/instrumentation and new equipment/instrumentation. This includes working with vendors and drafting specification documentation." Review and approve validation lifecycle documents as part of CSV activities, supporting the risk assessments, specifications, pre- and post-approval of qualification testing." Interact with ServiceNow to review and approve digital changes." Provide support for Benchtop IT and Lab Systems programs and system maintenance activities." Ensure that Benchtop IT and Lab Systems standard operating procedures (SOPs) and procedural methodologies employed to maintain the validated state are regularly reviewed and updated, as needed." Assist in development of appropriate validation methodologies in collaboration with Operations Management and Quality Assurance for Client projects. Qualifications:" BS degree in life sciences, engineering or computer field or equivalent experience." Minimum of 2+ years of experience working in regulated industries such as Biotech, Pharmaceutical, and Medical Devices familiarity supporting benchtop instruments and applications within a GxP compliant manufacturing or laboratory setting." Demonstrated track record of IT Support in a fast-paced regulated environment supporting benchtop instruments, quality and lab applications" Experience in Data Integrity guidance, GxP compliance, Software Development Life Cycle, and Good Documentation Practices (GDocP)" Comprehensive knowledge of SOPs, cGMPs and other compliance requirements and regulatory guidelines (FDA, EU) and the know how to work and manage within a regulatory environment." Excellent verbal and written communication skills." The ability to plan and lead small and medium size projects and enhancements." Understanding of network, databases, servers, and PCs." Understanding of administration and usage of Waters NuGenesis, FCS Express, Veeva Document Management System, Infinity, ServiceNow and emerging technology is preferred." Ability to apply lean and OpEx principles." Represent the department before our stakeholders, including quality assurance and project managers