Animal Services Supervisor

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.ABOUT THE POSITIONThe County of Riverside seeks candidates to fill positions throughout Riverside County. A list of eligible candidates will be established to fill current and future vacancies. This recruitment will remain open until vacancies are filled.If you have a job-related customer service background, strong verbal and written communication skills and strive to serve your community take a moment to review the Examples of Essential Duties and consider applying today!The Riverside County Department of Animal Services has an opportunity for an Animal Services Supervisor servicing the San Jacinto Valley Animal Campus.Competitive candidates will have job-related management experience in an animal husbandry program and a working knowledge of disease control protocols.A bilingual skill set, Chameleon Software or other integrated Shelter Case Management Systems i s desired but not required.Important Notice: Hours for this position will include early mornings and/or late nights including weekends, events and holidays. On-Call responsibilities are also required.Meet the Team!The Riverside County Department of Animal Services believes the character of their organization is best reflected in the strong dedication of each one of their employees who strive to meet the highest standards of performance and compassion on behalf of the animals and people that they serve. The Department of Animal Services operates four shelters located in Blythe, Jurupa Valley, San Jacinto and Thousand Palms.EXAMPLES OF ESSENTIAL DUTIESPlan, schedule, assign, train, and supervise the activities of the animal care staff including the care of animals, breed recognition, disease control, prosecution of violations of animal control ordinances and laws, and the impounding, releasing, sale, and/or destruction of stray or dangerous animals within a particular geographical area or program function; may act as the Animal Services Manager in the event of his or her absence.Interpret ordinances, statutes, regulations, and policies to the staff and general public while providing technical assistance in the resolution of difficult field investigations; prepare case files and assemble necessary documentation; may submit and discuss cases with the Animal Services Manager, Deputy Director and legal counsel, as appropriate.Address questions, complaints and provide conflict resolution management to customers and clients.Conduct inventory check of animals to ensure all animals are accounted for; check inventory of supplies in warehouse; prepare food and supply orders for department operations; organize supplies.Handle cash payments for animal services fees; balance and count cash at the close of business and process donations.Enter licensing, spay/neuter, surgery, microchips, vaccines, adoptions, foster logs, transfers and release information into database. Mark animals for RCAC surgery as needed.Oversee administration and clerical work of an assigned department unit including, but not limited to, Animal Care Technicians (ACT), customer service, veterinary services, call-centers, shelter services, admissions, citations, impounding, adoptions, spay and neuter, foster care and licensing.Oversee the processing of adoptions, euthanasia requests and intend to comply reports.May conduct audits on reconciliations, microchip transactions and licensing transactions.May direct the operation of an animal shelter including feeding, kenneling and the general handling of animals, marketing efforts to encourage redemptions and adoptions of animals, and interviewing and selecting new employees.Plan and participate in departmental training programs for assigned staff; conduct courses and evaluate employee achievements and course effectiveness; prepare performance evaluations and review with subordinates; counsel employees in an attempt to resolve grievances and, when necessary, recommend disciplinary action.May assist the Animal Services Manager with the planning and developing of the Animal Care Program by identifying objectives of animal regulations, preparing policies and standard procedures, and developing overall goals.Recommend changes and improvements in existing programs and procedures; assist with the preparation of the annual budget, recommending and justifying adjustments in personnel and equipment.Promote animal control services by community relations with civic, governmental and private groups; assist the Community Outreach and Education Division; coordinate educational programs with schools, law enforcement agencies, media, and other groups; work cooperatively with other law enforcement groups when joint action is required.Maintain workload statistics; prepare reports and correspondence concerning the Unit; may set up maintenance schedules for shelter devices required in the performance of animal care duties to ensure that they are kept in safe operating condition.Review reports and other written materials composed by the staff; conduct and attend various supervisory meetings and conferences with management; may inspect and supervise the maintenance of equipment and vehicles of personnel.Disaster service worker per county mandate. May on occasion repair minor shelter facilities and maintenance issues; contact Facilities for work orders and equipment requests.MINIMUM QUALIFICATIONS OPTION I EducationGraduation from high school or attainment of a satisfactory score on a G.E.D. test. (An associate's degree or completion of 60 semester or 90 quarter units from an accredited college or university, preferably with course work in animal husbandry or a closely related field is preferred.)ExperienceTwo years of experience, in which one year was in a lead or supervisory capacity, in a public or non-profit animal control program or in a closely related animal care field (e.g., veterinary office, animal grooming facility or animal board and kennel facility), which included responsibility for the caring, impounding and disposing of animals.OPTION IIEducationCompletion of 60 semester or 90 quarter units from an accredited college or university, preferably with course work in secretarial sciences, office practices, business education or a closely related field to the assignment.ExperienceThree years of clerical experience in a public or non-profit animal control program or in a closely related animal care field (e.g., veterinary office, animal grooming facility or animal board and kennel facility), which included responsibility for the caring, impounding and disposing of animals.LicensePossession of a valid California Driver's License may be required.Physical RequirementsPhysical Requirements: Lift, carry, push, and pull heavy objects that may weigh more than 50 pounds.Exposure to injured or upset animals, smells, dander, excrement and assist in humane euthanasia.ALL OPTIONSKnowledge of: Principles and techniques of supervision related to the selection, training, direction, motivation, and evaluation of subordinates; state and county laws, codes and regulations governing animal control; legal liabilities and responsibilities of those concerned with the enforcement of animal control regulations and laws; causes, symptoms and safe handling of rabid animals; legal regulations, reports and procedures for the handling of rabies; correct English usage, grammar, spelling, vocabulary, punctuation, format, and style; modern office practices and procedures, including preparing correspondence and reports, and filing; standard office equipment, including the programming of a variety of material information processing equipment; the capabilities and applications of information processing equipment; various breeds of animals and their care and feeding.Ability to: Plan, schedule and direct the work of others employed in animal care and clerical work; supervise kennel investigations; write comprehensive and detailed reports; exercise tact and good judgment; develop and maintain working relationships with the public and other governmental agencies; gather and present evidence and testify in court; work effectively under stressful situations; organize and meet deadlines; read, comprehend and interpret laws and regulations pertaining to animal control; perform complex clerical work involving independent judgment and initiative; read and interpret information from charts, graphs and tables; gather data and organize it into report format; understand and interpret laws, rules, regulations, and written policies and procedures, and apply them to specific situations; supervise subordinates; care for and safely handle animals so as to avoid injury to persons and animals.SUPPLEMENTAL INFORMATIONApplication StatusHow to confirm your application was received or check on the status of your application, log-in to www.GovernmentJobs.com , click on your name in the upper right corner and click on “Applications & Status”.Sign Up for Job AlertsGo to www.RC-HR.com , click on “Careers,” click on “County Job Openings” and click on the “Subscribe to Job Alerts” icon.For Questions Regarding This Recruitment:Contact Richard Griego at (951) 955-5162 or rgriego@rivco.org . Please allow 1-2 business days for a response to general inquiries.________________________________________________________________________________________APPLICATION INFORMATIONVeteran's Preference The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policiesReasonable AccommodationsThe County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disabilityProof of Education If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).Work Authorization RequirementApplicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.Equal Opportunity EmployerThe County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.Pre-EmploymentAll employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.Probationary PeriodAs an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.General InformationCurrent County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com .If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.