Consulting Learning Facilitator
IntroductionThe successful candidate should be an experienced Consulting practitioner with several years of consulting experience and at least two recent years with Consulting. Strong communications, coaching, and mentoring skills are essential. The role also requires excellent fluency in spoken and written English, excellent facilitation capabilities, with preferred experience in business, stakeholder management, project management; some background in experiential learning is preferred.Your role and responsibilitiesThis position is as a faculty member of the Global Learning & Knowledge Faculty Shared Services (FSS) team and is responsible for delivering various IBM Consulting Partner & Professional Development (PPD) education programs to IBM Consulting professionals worldwide.General Skills:Applies knowledge of desired learning outcomesDemonstrates knowledge of course subject matterCommunicates/leverages knowledge of Consulting strategyCommunicates/leverages knowledge of managing through complex relationships and engagementsAbility to offer business insights and engaging "client stories" in support of course subject matterExperience in role plays, feedback, individual coaching & personal experimentation to raise self-awarenessExperience in practice of personal impact techniques and improve relationship effectivenessOptional: Project Management Institute (PMI) - Project Management Professional (PMP) certificationProcess SkillDemonstrate excellent training and/or facilitation skillsApplies knowledge of learner-centered training principlesDemonstrates skill and passion for coaching and facilitating groupsPossesses excellent listening, presentation, and communication skillsAdopts a facilitative teaching style rather than authoritativeEnergetic, enthusiastic, flexible and able to maintain a sense of humorWorks effectively in a team in a time-pressured environmentComfortable working in a mostly remote work environment with virtual teams across various time zonesAbility to illicit participant contributions, facilitate group discussion and draw out key learning pointsWillingness to communicate own experiences and lessons learned in a risk-free environmentAbility to utilize pre-developed course material and able to provide constructive feedback on the course contentInterpersonal SkillDemonstrates commitment to IBM ValuesManages and maintains a constructive learning environmentExperience in coaching for career development and an ability to coach within a classroom environment applying either the GROW and/or co-active coaching modelsBe able to give appropriate constructive feedbackAble to handle challenging people and situationsExperience in dealing with and sensitive to cultural and ethnic differences and needsRequired educationBachelor's DegreePreferred educationBachelor's DegreeRequired technical and professional expertiseThe candidate should demonstrate a deep understanding of Consulting strategy, building client relationships, and project experience. The preferred candidate will also have the ability to relate to the appropriate target audience through their relevant leadership and client engagement experience.Preferred technical and professional experience* Advanced Authoring Tools: Experience with utilizing complex authoring tools to create interactive and immersive courseware, enhancing the overall learning experience. • Media Production Skills: Experience in creating high-quality media, graphic art, audio, and video to support learning solutions and increase engagement. • Instructional Design Knowledge: Experience with applying instructional design principles to develop effective learning materials and solutions that cater to diverse learning needs.ABOUT BUSINESS UNITIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.YOUR LIFE @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.Are you ready to be an IBMer?ABOUT IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.OTHER RELEVANT JOB DETAILSAll our positions are eligible for people with disabilities PwD or rehabilitated.Important Notice to CandidatesIBM does not charge any fees or request any kind of payment from candidates to participate in its recruitment processes. This includes, but is not limited to, application fees, costs for sending documents, or any payment related to the application or interviews. If you receive any request for payment in the name of IBM, we strongly recommend that you do not proceed and report it immediately through the company's official channels.