Assistant Practice Manager

Assistant Manager Swan Medical | Danville, CARedefine the Future of Intimate Wellness, Longevity & Aesthetic CareAt Swan Medical, we believe healthcare should do more than treat symptoms—it should restore confidence, dignity, and quality of life.We are a physician-led practice specializing in Intimate Wellness, Longevity Medicine, and Aesthetic Care, delivering proactive, personalized care through innovation and clinical excellence.About the RoleWe are seeking an Assistant Manager to help oversee daily operations, team performance, patient experience, and business functions within our Danville clinic.This is a hands-on leadership role ideal for someone who thrives in a fast-paced, patient-centered environment and is excited to contribute to both operational excellence and practice growth.Key ResponsibilitiesClinic Operations & Patient ExperienceHelp oversee daily clinic operations, including opening and closing responsibilitiesManage patient flow to ensure efficiency and an exceptional experienceSupport front desk and back-office functions as neededMaintain a clean, organized, and high-standard clinical environmentEnsure compliance with safety standards and protocols (OSHA, HIPAA, etc.)Team Leadership & Staff ManagementSupport staff scheduling, workflow management, and performance oversightProvide coaching, feedback, and support to maintain a strong team cultureParticipate in staff meetings and help implement policies and proceduresOperations & Revenue SupportAssist in optimizing provider schedules and clinic productivitySupport daily financial operations including collections and reportingHelp identify operational inefficiencies and implement improvementsBilling, Insurance & Financial CoordinationSupport billing and insurance processes to ensure smooth and accurate workflowAssist with follow-up on claims, payments, and outstanding balancesWork closely with leadership and billing partners to support overall financial operationsInventory & Office ManagementMonitor and maintain inventory levels across the clinicConduct regular inventory counts and submit supply order requestsEnsure all supplies, equipment, and materials are adequately stockedSurgery & Patient CoordinationAssist with coordination of surgical scheduling and patient preparationSupport pre- and post-operative workflowsHelp ensure a smooth and supportive patient experience throughout the processMarketing, Events & GrowthAssist with marketing initiatives, events, and community outreachRepresent Swan Medical in a professional and engaging mannerSupport initiatives that drive patient growth and brand awarenessWhat We’re Looking For3+ years of leadership or management experience in a healthcare or service-based environmentExperience in medical aesthetics, plastic surgery, dermatology, or similar preferredStrong organizational, multitasking, and problem-solving skillsExcellent communication and customer service mindsetProactive, detail-oriented, and team-focusedCompensation & Benefits$75,000 – $90,000 annual salary (dependent on experience)Bonus opportunity availableHealth insurancePaid time offGrowth and advancement opportunitiesCompensation package negotiable based on experienceScheduleFull-timeMonday–FridayOccasional evenings or weekends for events or operational needsWhy Join Swan Medical?Physician-led, mission-driven organizationCollaborative, high-performing team environmentOpportunity to grow into a key leadership roleBe part of an innovative and expanding practiceOur Core ValuesRespect. Dignity. Compassion.