Food Service Floating Manager

Reporting to the Store Manager or Area Supervisor, the Floating Manager is responsible for supervising shifts and/or work areas in the operation of an individual restaurant within his/her assigned area. Under the general supervision of the Store Manager or Area Supervisor, the Floating Manager assumes the operational duties of a Shift Lead or Assistant Manager. He/she will provide leadership, daily support, and direction to the staff within the assigned locations.Essential ResponsibilitiesEnsure company bookkeeping is completed correctly and in a timely manner; prepare bank deposits, reconcile tills and daily cash, troubleshoot and research errors.Manage inventory levels, stock counts, and inventory controls; oversee ordering and deliveries as needed.Enforce company standards for quality, customer service, and health and safety.Respond to customer complaints and comments.Identify urgent issues and solve them; communicate with the Store Manager or Area Manager any outstanding issues.Ensure the store keeps a high level of cleanliness and delegate tasks as needed.Keep a focus on food safety and quality and speed of service.Communicate and implement new policies and promotions to the team when necessary.Order product, manage invoices, troubleshoot and research errors as needed.Verify and finalize timecards for employees.Occasional local travel between assigned stores.Support all roles and responsibilities within the designated store and lead by example.CompetenciesAdaptability – adapts to changes in the work environment; manages competing demands and changes approach as needed.Communication – speaks clearly and persuasively; listens, clarifies, responds to questions, writes clearly, and participates in meetings.Leadership – exhibits confidence in self and others; inspires and motivates others, influences actions, accepts feedback, and gives appropriate recognition.Problem Solving – identifies and resolves problems timely; gathers and analyzes information; develops alternative solutions and works well in group situations.Time Management – sets priorities, plans schedules carefully, allocates time to important priorities, manages multiple activities, and uses time efficiently.QualificationsEducation: High school diploma required; AA degree or higher preferred.Experience: Minimum one-year related experience and/or training; or equivalent combination of education and experience.Certificates: ServeSafe Food Handler Certificate required to be obtained within the first 30 days of employment.Language Skills: Excellent verbal, written, and oral communication skills.Mathematical Skills: Ability to comprehend and apply principles of intermediate mathematics.Computer Skills: Knowledge of Internet, spreadsheet, and word processing software.Conditions of EmploymentMust successfully pass a background check.Must pass a pre-employment, post-offer drug test.Must have a valid driver's license and good driving record.Physical DemandsStanding and Sitting: Frequently required to stand; occasionally required to sit.Walking and Reaching: Frequent walking at a fast pace, standing, climbing, and reaching with hands and arms.Climb, Balance, Crawl: Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.Dexterity and Sense of Touch: Frequently required to use hand and finger movements, handle, or feel.Lifting: Frequent lifting of 20 pounds or less from floor to waist, overhead, and carrying a short distance; occasionally required to lift up to 55 pounds.Vision: Close vision, distance vision, peripheral vision, depth perception, ability to adjust focus.Verbal and Auditory Demands: Must be able to talk and hear.Equal Opportunity Employer StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.J-18808-Ljbffr