Lakeway RX Tech - Pharmacy Tech - Part Time

ResponsibilitiesJob Summary: As an H-E-B Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services.Key Responsibilities & Essential Functions:Pharmacy Operations:Role models / provides superior customer service and service standardsPromotes / embodies "Greet, Ask & Thank" and H-E-B telephone strategiesManages exception station; solves third-party issuesReceives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication reviewCoordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities as requiredMaintains H-E-B Rx screener status; participates in screening eventsAssists with Pharmacy operations-related tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, out-of-date / dead stock returns, department communications, and others as needed)Orders / manages inventory; processes invoices daily, on a timely basisReviews Warehouse and DSD ordersChecks deliveries for accuracy; notifies H-E-B / DSD vendor of discrepancies; makes necessary adjustmentsMaintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro, etc.), including calibration, maintenance, stocking, proper report executionApplies computer troubleshooting and prescription application overviewProcesses RxIMS reports (count compliance, no location inventory, order overrides, etc.)Performs other assigned dutiesCompliance:Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point checkEnsures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patientEnsures compliance with Central Fill check-in proceduresParticipates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards ReviewEnsures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelvesParticipates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S complianceThe responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.Qualifications & Key Requirements:Age Requirement:* 18+Work Experience:3+ years Pharmacy experience (preferred) - Preferred1+ years Experience as an active retail Certified Pharmacy Technician - RequiredExperience working in a fast-paced environment - RequiredKnowledge/Skills/Abilities:Working knowledge of all pharmacy-related management tasks and H-E-B RxEVO system - RequiredKnowledge / understanding of H-E-B Pharmacy Standard Operating Procedures (SOPs) - RequiredAdvanced communication skills; advanced telephone etiquette - RequiredIntermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager) - RequiredMathematical skills, including calculating measurements - RequiredAbility to manage multiple priorities and shift focus between tasks - RequiredAbility to maintain composure in high-stress situations - RequiredAbility to work with little direct supervision; self-starter - RequiredWelcomes working in a team-oriented environment and is open to cross-training - RequiredEducation:* HS Diploma or GED or equivalent - RequiredLicenses/Certifications:Active State of Texas registration as certified pharmacy technician (CPhT); maintain certification with 20 hours of continuing education every 2 years; recertify 60 days prior to expiration date - RequiredCertification as an H-E-B Pharmacy Technician - RequiredRxEVO certification - RequiredSuccessful completion of all required training (e.g., H-E-B Screener certification, Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, Company orientation, applicable modules for Pharm Tech and PCR, etc.) - RequiredPhysical Demands & Working Conditions:Function in a fast-paced, retail, office environmentWork rotating shifts to meet business needs (includes nights and weekends)Stand for extended periods (up to 12 hours)Regularly lift 30 lbs or moreUse arms / hands in repetitive motion that require hand / finger dexterityMeet specific vision requirements for this job, including close vision and color visionThe work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Last revised: 9/1/2012