Clerical Assistant

JOB DESCRIPTION:Title: Patient Financial Services Clerical AssistantLocation: Fountain Valley, CA 92708Duration: 3 Months ContractJob SummaryUnder minimal supervision, performs clerical duties that are well-defined and of moderate scope and complexity. Duties may include receiving and/or conveying information, preparation of summaries, sorting and matching documents, filing records, collecting, sorting and distributing mail, data entry, and routine inventory and supply organization.Essential DutiesProvide assistance to the Patient Account Representatives and Management to improve workflow and assist in reducing A/R days.Appropriately, timely, and accurately document information in the PFS financial computer systems while assisting with daily task/batch adjustments and insurance/patient refunds.Document systems based upon information provided by vendor.Meet productivity goals as set by Management.Recommend resourceful alternatives or original ideas/procedures for work improvement or problem-solving.Ensure daily tasks are kept current.Appropriately document incomplete tasks to management on a daily basis.Accurately and timely compile information to meet timelines for subpoenas.Document subpoena logs accurately and timely.Process checks and forward to Accounts Payable on a timely basis.Contact appropriate departments to obtain necessary documents requested.Accurately research returned mail and alert the necessary parties on the level of importance.Use external sources and update the system appropriately.Meet daily work average volume requirements for returned mail processing.Ensure patient correspondence is scanned and indexed in a timely and accurate manner into the document imaging system.Maintain quality and accuracy of stored documents and ensure paper documents are provided to the appropriate department.Perform other duties as assigned.Required Skills & ExperienceMinimum 3 years of previous general office and filing experience.Skill in the use of computers with Microsoft Office experience.Excellent interpersonal skills.Written and verbal communication skills to meet productivity standards.Positive work ethic.Preferred Skills & ExperienceBilingual (English/Spanish or English/Vietnamese) preferred.EducationPreferredHigh School Diploma or GED equivalent.Business-related courses preferred.Certifications & LicensureNo required certifications or licensure.