Senior Unified Communications Engineer
Job Description Superlanet is seeking a Senior Unified Communications Engineer to support our healthcare client in Texas. This role is responsible for providing technical leadership across network and infrastructure environments, with a focus on delivering reliable, scalable solutions across LAN, WAN, wireless, and enterprise systems. This is a full-time position with an expectation of onsite or hybrid support, given the hands-on nature of infrastructure responsibilities. Key ResponsibilitiesProvide technical leadership and mentorship to junior team members, offering guidance on complex infrastructure initiativesDesign, implement, and support network infrastructure solutions across LAN, WAN, wireless, and firewall environmentsLead troubleshooting efforts, perform root cause analysis, and deliver timely resolution of system and network issuesSupport disaster recovery and business continuity planning, including testing and documentationManage system capacity, performance, and lifecycle planning using monitoring tools and analyticsCollaborate with cross-functional teams to support enterprise applications, including EMR and business-critical systemsApply change and release management best practices, ensuring proper testing and documentation of all deploymentsParticipate in on-call support and assist with after-hours maintenance as needed Qualifications6+ years of experience in network engineering or infrastructure supportStrong hands-on experience with Cisco technologies (LAN/WAN, wireless, VoIP, routing/switching)Experience with core networking protocols and services (DNS, DHCP, SNMP, SMTP, etc.)Proven ability to troubleshoot complex infrastructure and system issuesExperience with system design, capacity planning, and performance optimizationStrong communication skills with the ability to translate technical concepts into business terms Preferred QualificationsCCNA or CCNP certification required; CCIE preferredExperience supporting healthcare environments or regulated industriesExperience with third-party PBX systems and enterprise telephony environments Benefits Salary range based on experience $110,000 - $125,000 +