Assistant Spa Manager
ABOUT CHRYSALIS SPA:Chrysalis Spa has been Houston's trusted destination for personalized, results-driven skincare and wellness since 2000. Located in the Upper Kirby District, our team of expert estheticians and massage therapists brings over 75 combined years of experience to every treatment. We believe great skin and a great spa experience is intentionally crafted. It's the result of consistent care, expert attention, and a team that genuinely loves what they do.THE OPPORTUNITY:We're looking for a warm, organized, and client-focused Assistant Spa Manager to join the Chrysalis team. This is a dual-role position: you'll serve as the face of our front desk checking clients in and out, creating a white-glove experience from the moment they walk in while also taking on key administrative and operational responsibilities that keep the spa running smoothly behind the scenes. This role is perfect for someone who thrives on both connection and organization. You love people and you love systems. You're happiest when the day runs beautifully and you're the reason it does.WHAT YOU'LL DO:Client ExperienceBe the warm, professional first face every client sees at check-in, during their visit, and at checkoutDeliver a white-glove client experience at every touchpoint no detail is too smallStay present and engaged on the floor not behind a screen ready to assist clients and support the teamBook appointments and manage scheduling with care and accuracyHandle client inquiries, follow-ups, and ensure every guest leaves feeling valuedOperations & InventoryConduct regular inventory counts and maintain accurate product and supply recordsPlace orders for retail products, back bar supplies, and operational needs on time and within budgetMaintain an organized, beautifully merchandised retail area that invites clients to explore and purchaseCoordinate with vendors and brand representatives scheduling rep visits and product trainingTeam & SchedulingManage the team schedule building efficient, fair shifts and processing time-off requestsOptimize scheduling to maximize service capacity while maintaining quality and team wellbeingMarketing & CommunicationsManage the spa's AI marketing tool (Claude Marketing) to develop and send client newsYOU MIGHT BE OUR PERSON IF...You have experience in a spa, salon, boutique hotel, or high-end retail environmentYou genuinely love talking to people and have a natural warmth that makes clients feel at easeYou're highly organized and thrive in a role where the details matterYou're comfortable with technology, booking software, email, and basic digital tools are no problemYou can hold a retail conversation naturally sharing product knowledge without pressureYou're proactive: you notice what needs to be done before anyone has to askWHAT WE OFFERCompetitive hourly compensation commensurate with experienceHealth insurancePaid vacationComplimentary spa services and employee discounts on professional-grade retail productsA consistent, predictable schedule full monthly schedule provided at the start of each monthAn immediate start in a warm, professional team environment at one of Houston's most trusted day spas 25 years and countingDETAILSLocation: 2615 Southwest Freeway, Suite 240 Upper Kirby District, Houston, TX 77098 Schedule: Full-time | Weekdays with alternating Saturdays | Monthly schedule provided at the start of each monthCompensation: Hourly | Commensurate with experienceReports To: Spa OwnerStart Date: ImmediateTo apply, please send your resume and a brief note about why Chrysalis feels like the right fit to admin@spachrysalis.com, ATTN: Assistant Spa Manager Position. We'd love to hear from you.Pay: $18.00 - $22.00 per hourBenefits:Employee discountHealth insuranceWork Location: In person