Workers' Compensation Case Manager

While several specific locations are listed, this role is fully remote and open to candidates in any location.About AcrisureA global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.Job SummaryAcrisure is seeking a Telephonic Nurse Case Manager to support workers' compensation claims through clinical case management and coordination of care. This role works closely with medical providers, employers, claims professionals, and injured workers to facilitate appropriate treatment, promote recovery, and support safe and effective return-to-work outcomes.Candidates must have hands-on experience managing workers' compensation cases, as this is essential to successfully perform in this position. This is a fully remote position operating in a structured, high volume, fast-paced environment. Success requires strong organization, adaptability, and the ability to manage multiple cases while maintaining responsiveness, accuracy, and effective communication.ResponsibilitiesManage telephonic case management for workers' compensation claims, including assessment, care coordination, and ongoing case oversightCollaborate with injured workers, healthcare providers, employers, claims representatives, and legal partners to support treatment plans and recovery outcomesEvaluate treatment plans and provide guidance based on clinical knowledge and case-management best practicesFacilitate return-to-work planning and monitor progress toward recovery goalsMaintain frequent telephonic and written communication with all involved parties throughout the life of the claimAdvocate for appropriate and cost-effective care while supporting positive health outcomesMaintain accurate, timely, and compliant documentation of all case activityIdentify barriers to recovery and implement strategies to improve outcomesEnsure compliance with regulatory requirements, company standards, and HIPAA guidelinesManage assigned caseload independently, prioritizing work and adjusting plans as neededRequirementsStrong understanding of workers' compensation processes, case-management practices, and return-to-work coordinationAbility to manage a high volume caseload in a structured, metrics-driven environmentStrong communication skills with the ability to navigate complex and sensitive conversationsProficiency with Microsoft Office and ability to work effectively in a remote setting using multiple systems and screensDemonstrated ability to work independently while maintaining productivity and quality standardsStrong organizational skills and ability to manage competing prioritiesPositive, adaptable mindset with the ability to work effectively in a fast-paced environmentBilingual (Spanish speaking) skills are highly beneficialEducation and LicensesActive Registered Nurse (RN) license requiredOne of the following required: CCM, CDMS, COHN, or CRRNAssociate or bachelor's degree in nursing or a related clinical fieldCompact RN license beneficialAdditional state licenses, including CA, NY, MA, IL, OR, NV, MI, HI, MD, or DC, would be usefulCandidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.Why Join UsAt Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.Employee BenefitsPhysical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.… and so much more!This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.Acrisure is an Equal Opportunity Employer.We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.J-18808-Ljbffr