Design Support Systems Engineer

Summary:VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.VIAVI Solutions has an exciting opportunity for a Design Support/System Engineer in Morrisville, NC. Join our global DevOps and Common Tools Team within R&D, where you'll have direct impact on the development infrastructure supporting VIAVI's Assurance Product portfolio-solutions that ensure telecommunication networks worldwide operate at peak performance.In this role, you'll architect and manage cutting-edge DevSecOps toolchains, automate infrastructure workflows, and drive platform innovations that directly enhance developer productivity across our global engineering organization.Duties & Responsibilities:Key Responsibilities:Strategic ResponsibilitiesResearch and evaluate emerging DevOps tools, technologies, and best practicesManage R&D tools budget for Software Engineering and Network Engineering groupsDefine and implement comprehensive backup and disaster recovery strategiesDrive process improvements and automation initiatives to enhance developer workflowsManage software licenses and track costs across the tools portfolioTool Administration & ManagementAdminister enterprise DevOps toolchain including Jira, Confluence, Bitbucket, Bamboo, GitLab, SonarQube, Tenable.sc, Nessus, JFrog Artifactory/Xray/JAS, Vault, and license serversHelp drive the administration and adoption of AI-driven automation and intelligent toolsMaintain system security through SSL/TLS certificate management and timely security patchesPerform version upgrades, patch management, and OS updates (RHEL/Rocky/Oracle Linux/Ubuntu)Configure and maintain NGINX reverse proxy for secure HTTPS accessEnsure comprehensive backup coverage and validate restore procedures for all critical systemsManage and maintain monitoring and observability tools such as Grafana, Prometheus, Graylog, and Node ExporterInfrastructure & Platform ManagementDesign and deploy automated OS installation systems via PXE bootManage virtual environments across MS Hyper-V, VMware, Proxmox, and OpenStack platformsMonitor system performance, optimize resource allocation, and plan capacityImplement and maintain CI/CD pipelines using Atlassian and GitLab toolsConfigure Linux networking, manage storage systems, and maintain server architectureSet up, configure, and maintain lab networking environments using Cisco IOS and Dell OS10 switches (VLANs, trunking, port security, link aggregation, etc.)Troubleshoot and resolve connectivity issues across multiple geographical sites, including hands-on switch configuration and diagnosticUser Support & CollaborationProvide tier 2/3 support for developer tooling requests and technical issuesManage user access provisioning through Active Directory group administrationTroubleshoot issues efficiently, distinguishing between system problems and user errorsCreate clear documentation and provide training on tooling best practicesCollaborate cross-functionally to understand and meet development team needsPre-Requisites / Skills / Experience Requirements:Required Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field with 5+ years of DevOps/Systems Engineering experienceAbility to work in an ITAR setting is requiredExpert-level Linux system administration (RHEL 7/8/9 or Rocky/Oracle Linux preferred)Strong scripting and automation skills (Python and Bash/Shell required; Ansible and PowerShell preferred)Hands-on experience with Atlassian suite (Jira, Confluence, Bitbucket, Bamboo) administrationSolid understanding of CI/CD principles and practical implementation experienceExperience with artifact management tools (e.g., JFrog Artifactory) and security scanning platforms (e.g., SonarQube, Tenable)Proficiency with Git version control workflows and branching strategiesExperience with virtual environments (VMware, Hyper-V, Proxmox, or OpenStack)Linux networking expertise and experience with NGINX or similar reverse proxy solutionsStrong troubleshooting abilities and analytical problem-solving skillsExcellent communication skills with ability to work effectively across global teamsSelf-motivated with strong organizational skills and attention to detailProficiency with Microsoft Office suite (PowerPoint, Excel, Word)Preferred Qualifications:Production Linux system administration experience in enterprise environmentsDeep knowledge of server architecture including CPU, memory, I/O, and storage optimizationAdvanced NGINX configuration experience for reverse proxy and load balancingDatabase administration experience with MySQL, PostgreSQL, or other enterprise databasesExperience with infrastructure-as-code tools (Terraform, Ansible, CloudFormation)Familiarity with container technologies (Docker, Kubernetes)Knowledge of programming languages such as C/C++, Java, or C# for tooling integrationWhat Makes This Role Great:Direct influence on tooling decisions that impact global R&D teamsOpportunity to work with cutting-edge DevSecOps technologies and stay current with industry trendsMeasurable impact on developer productivity and product qualityCollaborative environment with talented engineers solving complex telecommunications challengesContinuous learning environment with exposure to diverse technologies and platformsOpportunity to work with and shape the adoption of AI-driven automation and intelligent toolingIf you have what it takes to push boundaries and seize opportunities, apply to join our team today.VIAVI Solutions is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.Job Posting Pay Range:99,050to183,950Exceptional qualifications, experience and location may impact salary. VIAVI offers a competitive benefits package that includes paid time off, health, life and disability insurance, 401(k), and a bonus program.