Hospital Administrator

DescriptionPosition Overview:Points East Veterinary Specialty Hospital of Wilmington is seeking a Hospital Administrator to lead our newest location in Wilmington, North Carolina, opening in late fall 2026. This brand-new, 16,000 sq ft facility (with planned expansion to 24,000 sq ft) has been thoughtfully designed to support high-quality emergency and specialty care while allowing room for continued growth as the hospital scales up.Working in close partnership with the partner veterinarians Melissa Stoll, DVM, DACVS, and Paige Harrington, DVM, and the Directors of Operations and Team Development, the Hospital Administrator will play a central role in building the hospital from the ground up—establishing workflows, shaping culture, and driving operational excellence from day one.This is a unique opportunity to step into a leadership role where your impact is immediate and visible. You will oversee all non-clinical operations, including team development, financial performance, client experience, and process optimization. From hiring and onboarding a new team to implementing systems that support efficiency and quality, you will help create a hospital that reflects both clinical excellence and a strong, sustainable culture.Why Wilmington?As the Points East Group continues to expand, Wilmington represents an exciting new chapter—bringing trusted emergency and specialty services to a rapidly growing coastal community. With support from established sister hospitals in Wilson, Greenville, and Fayetteville, you will not be starting from scratch—but you will have the autonomy to shape how this hospital operates and grows.You Will Be Instrumental InBuilding and leading a high-performing team Partnering with medical leadership to align operational and clinical goals Establishing efficient workflows and scalable systems Driving financial performance and accountability Creating a culture rooted in collaboration, accountability, and servant leadershipIdeal CandidateCan make decisions quickly and confidently to keep the hospital moving forwardIs resourceful and can find solutions to non-standard situationsPossesses resilience while navigating through difficult situationsEnjoys directing and planning daily workflow and operational processesIs skilled in conflict management with the ability to diffuse tense situations Is naturally empathetic and craves connections with team members and clientsEnjoys unpredictable, fast-paced days with broad responsibilitiesBelieves in supporting the Human-Animal Bond while providing a wide spectrum of care to a diverse populationResponsibilitiesOversee and manage a growing team of veterinary professionals from veterinary assistants to veterinariansFunction as the daily decision-maker and “go-to” resource to address issues while working to create systems to reduce preventable onesHelp develop and optimize workflow into consistent and methodical processesWork closely to develop a healthy and sustainable organizational structure to reach the full potential of the team and each memberServe as a culture champion and lead by example with a positive “can-do” outlookGuide, manage and develop department managers and promote a collective effortContinually challenge the ceiling on client experience and team developmentExperience And EducationExperience preferably in a healthcare or veterinary medicineBachelor’s degree or equivalent experience requiredExcellent written and verbal communication skillsAdvanced problem-solving and critical thinking skills with a high aptitude for learningPerks And Benefits IncludeTuition assistanceA choice between two medical plans with prescription drug benefitsDental and vision coverage available401(k) Savings Plan with employer match, including immediate vestingLife insurance for yourself, spouse and eligible dependents availablePaid time off / holidaysHealth Savings Account availableShort term disability availableSupplemental critical illness and accident plans availableUniform allowanceContinuing education allowance for credentialed techniciansEmployee assistance programWe provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.