Quality Systems Engineer

Job DescriptionEagle Wireless is a connectivity company delivering secure, reliable, and scalable cellular modules and solutions for automotive and IoT applications. With a strong presence in the United States and global R&D teams across North America, Europe, and APAC, Eagle Wireless supports customers worldwide with long-life, compliant, and cyber-secure connectivity products. Focused on trust, supply chain resilience, and regulatory compliance, Eagle Wireless helps OEMs, Tier 1 suppliers, and IoT innovators deploy connected technologies with confidence in an increasingly complex global environment.We are looking for: Quality Systems EngineerWe are seeking a Quality Systems Engineer to own and administer the Quality Management System (QMS) at our Solon, Ohio electronics manufacturing facility. This role is the backbone of our quality infrastructure — maintaining certification to IATF 16949 and ISO 9001, running the internal audit program, and ensuring our documented processes, records, and controls hold up under customer and third-party scrutiny. Unlike our Supplier Quality Engineer and Manufacturing Quality Engineer roles, which focus on incoming and in-process quality, this position is system-facing: it keeps the QMS itself accurate, current, effective, and audit-ready across every department. The ideal candidate is detail-oriented, comfortable owning documentation and processes end-to-end, and confident facilitating audits and management reviewsKey responsibilitiesQMS Ownership & AdministrationOwn and maintain the facility's Quality Management System documentation hierarchy: quality manual, procedures, work instructions, and formsAdminister the document control system, including revision control, approval workflows, and obsolete document removalMaintain the QMS software/platform (e.g., document control, CAPA, and audit management systems) and manage user access and trainingEnsure QMS structure and content remain aligned with IATF 16949, ISO 9001, and applicable automotive OEM customer-specific requirements (CSRs)Certification & Audit ManagementServe as the facility's certification body liaison; coordinate and lead IATF 16949 and ISO 9001 surveillance and recertification auditsOwn and execute the internal audit program, including process audits, layered process audits (LPA), and system auditsApply VDA 6.3 process audit methodology for internal assessments and customer-facing audit readinessTrack audit findings to closure and maintain objective evidence of corrective actionsManagement Review & Continuous ImprovementFacilitate management review meetings, consolidating QMS performance data, audit results, and customer feedback for leadershipOwn the facility's CAPA (Corrective and Preventive Action) system, ensuring cross-functional issues are tracked, root-caused, and closed on timeMonitor and report facility-wide quality metrics and QMS health indicators (open CAPAs, audit closure rates, training compliance, etc.)Drive continuous improvement of QMS processes using Six Sigma, Lean, and structured problem-solving tools (8D, RCA, etc.)Cross-Functional QMS SupportPartner with the Supplier Quality Engineer and Manufacturing Quality Engineer to ensure supplier and manufacturing processes are properly represented within the QMSSupport APQP program timing at the system level, ensuring PPAP, control plan, and FMEA templates and workflows are current and accessibleCoordinate and track QMS-related training requirements across departments (e.g., IPC-A-610, J-STD-001, internal auditor certification, etc.)Maintain record retention practices in compliance with customer and regulatory requirementsRequired qualificationsBachelor's degree in Engineering, Quality, or a related technical field, or equivalent experience3+ years of quality systems experience in a manufacturing environment, ideally electronics or automotive supply chainDemonstrated experience owning or administering a QMS certified to IATF 16949 and ISO 9001Strong working knowledge of VDA 6.3 process audit methodology; internal auditor certification preferredProficient in core tools: APQP, PPAP, FMEA (AIAG-VDA methodology), Control Plans, MSA, SPCExperience with 8D, root cause analysis, and Six Sigma methodologiesComfortable managing document control and QMS software platformsExcellent organizational, facilitation, and cross-functional communication skillsWorking knowledge of IPC-A-610 and J-STD-001 as they relate to QMS documentation and training requirementsPreferred QualificationsCertified VDA 6.3 Process AuditorLead Auditor certification (IATF 16949 and/or ISO 9001)Exposure to ISO 26262 (Functional Safety) quality system requirementsFamiliarity with AEC-Q100/AEC-Q200 component qualification standardsSix Sigma Green or Black Belt certificationExperience supporting automotive OEM customer audits and scorecardsWork environmentPrimarily office-based with regular presence on the manufacturing floor to support audits and process verificationOccasional travel for certification body audits, customer visits, or supplier system assessmentsEagle Wireless offers medical, dental, and vision coverage, paid vacation and paid parental leave to support you and your family.