Sr Director, Event Technology I, Venues- The Diplomat Beach Resort, Hollywood FL

Sr Director, Event Technology I, Venues- The Diplomat Beach Resort, Hollywood FLThe Senior Director, Event Technology (Sr DET I), is responsible for directing the sales and operations leadership teams to achieve the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue leaders to enhance the overall business relationship with the venue. The Sr DET I promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This position manages venue(s) with $8M - $20M in Revenue and will report to a Regional Director, Venues or an RVP, Venues.Key Job ResponsibilitiesVenue Partner RelationshipsFinancial Management & ReportingOperations ManagementTechnical AbilityEquipment & Information ManagementCustomer ServicePeople DevelopmentJob QualificationsBachelor's degree is preferred or equivalent experience.7+ years of audio-visual experience7+ years of operations supervisory/management experience5+ years of customer service or hospitality experience is preferredEffective relationship management skills and experienceStrong financial acumen, Sales Planning, Forecasting & CRMExcellent written and oral communication and presentation skillsAbility to support growth initiativesProficiency with the use of computer hardwareProficiency with computer software and programs, including the Internet and Microsoft OfficeEffective leadership abilities, customer satisfaction and people development focus.CompetenciesDeliver World Class ServiceDo The Right ThingCourageDrive ResultsOptimizes & Aligns WorkSee The Big PictureStrategic MindsetValue PeopleOrganizational SavvyValues DiversityDevelops TalentPhysical RequirementsTeam members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never.General Physical ActivitiesSitting: 2-3 hours per dayStanding: 4-5 hours per dayWalking: 4-5 hours per dayStooping: 0-1 hours per dayCrawling: 0-1 hours per dayKneeling: 0-1 hours per dayBending: 0-1 hours per dayReaching (above your head): 2-3 hours per dayClimbing: 0-1 hour per dayGrasping: 4-5 hours per dayLifting Requirements0 - 15 lbs*: Frequently16 - 50 lbs*: Occasionally51 - 100 lbs: OccasionallyOver 100 lbs: OccasionallyCarrying Requirements0 - 15 lbs*: Frequently16 - 50 lbs*: Occasionally51 - 100 lbs: OccasionallyOver 100 lbs: OccasionallyAuditory/Visual RequirementsClose Vision: ContinuouslyDistance Vision: ContinuouslyColor Vision: FrequentlyPeripheral Vision: OccasionallyDepth Perception: FrequentlyHearing: ContinuouslyPushing/Pulling Requirements0 - 15 lbs*: Frequently16 - 50 lbs*: Occasionally51 - 100 lbs*: OccasionallyOver 100 lbs: OccasionallyNote: The physical requirements marked with an asterisk () indicate activities performed without assistance.*Work EnvironmentHotelWork is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.