NetSuite Administrator

Shadow Systems Position Description: Netsuite Systems Administrator Location: Plano, TX Schedule: Monday through Friday, Full-Time Overview: We are seeking an experienced Netsuite Systems Administrator with deep expertise in NetSuite and a strong background in supporting manufacturing operations. The ideal candidate will be responsible for customizing and optimizing our NetSuite system, identifying and leveraging untapped features, and serving as the primary IT point of contact for our organization. In addition, this role will provide hands-on technical support for hardware devices including printers, tablets, and other IT equipment. Key Responsibilities: • NetSuite Administration (Primary Responsibility) Own day-to-day administration of NetSuite (roles, permissions, workflows, forms, saved searches, reports) o Partner with Finance and Operations to improve processes and system usage o Manage integrations, data imports/exports, Sandbox testing and basic troubleshooting o Support month-end close and financial reporting processes o Coordinate with external consultants as needed o Document system configurations and internal procedures Business Systems & IT Support (Secondary Responsibility) Provide internal IT support for users (hardware, software, access, basic networking) o Manage user accounts, permissions, and security across core systems o Support SaaS tools and integrations connected to NetSuite o Serve as first point of contact for internal systems issues o Maintain basic IT policies, documentation, and vendor relationships o Serve as the primary liaison for all IT-related communications and projects involving third-party support o Coordinate with external vendors to address system upgrades, maintenance, and troubleshooting • Continuous Improvement o Identify opportunities for technological enhancements and process improvements within the IT and manufacturing environments o Stay current with industry best practices and emerging technologies relevant to NetSuite and manufacturing IT Required Skills & Qualifications: 3+ years of hands-on NetSuite administration experience • Strong understanding of accounting and business operations • Experience supporting finance teams (GL, AP, AR, reporting) • Comfortable working directly with executives and department heads • Practical problem-solver who can translate business needs into system solutions • Experience with integrations, workflows, and saved searches • Familiarity with general IT support and business systems • Strong troubleshooting skills for hardware devices such as printers, tablets, and related equipment • Excellent communication and interpersonal skills • Ability to work independently and prioritize multiple tasks in a fast-paced environment Preferred Skills: • NetSuite Administrator or ERP certification • Experience in a manufacturing environment • Project management experience Job Type: Full-time Pay: $120,000.00 - $150,000.00 per year Benefits: 401(k) Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Education: Bachelor's (Preferred) Experience: NetSuite: 5 years (Preferred) Ability to Relocate: Plano, TX 75074: Relocate before starting work (Required) Work Location: In person