Patient Scheduler

Physician Services Scheduler Optimal Care is where your dedication meets a rewarding career.As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.Exceptional Benefits:Minimum of 3 Weeks Paid Time Off (PTO)Company Vehicle ProgramMentorship CultureMedical, Dental, and Vision Insurance401(k) with Employer MatchMileage ReimbursementCutting Edge TechnologyKey ResponsibilitiesAs a Scheduler you will be responsible for all patient scheduling, providing routing for all clinical staff, and ensuring that all computer data entry for each patient is accurate and complete.In this role you will be responsible for:Contact patients via phone to make provider appointments and ensure patients accept the date and time of visitContacts senior living communities / assisted living facilities where patients reside to make and confirm appointmentsHandle all calls concerning patient appointments and scheduling changes from the patient and/or providerPerform accurate data entry when adding patient information into electronic medical recordsPerform all necessary updating of data in database regarding demographic and service location informationEnsure new patients are scheduled and that follow-up appointments are rescheduled appropriatelySchedule all annual wellness visits within the allotted time dictated by the payor sourceEnsure most efficient schedules are created to assist providers in meeting productivity requirementsRequired QualificationsHigh school diploma or GEDPrevious office experienceExcellent verbal and written communication skillsAbility to read maps with a general knowledge of the demographic areaDesired QualificationsScheduling experienceLocationHome Office: Grand Rapids, MIHours8:00 AM 5:00 PM, Monday through FridayPay Range$14 - $17.20 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.