Operations Coordinator

Company DescriptionRed Cottage is seeking a highly organized, detail-oriented Part-Time Operations Coordinator to support our growing portfolio of luxury homes across the Hamptons and North Fork.This role is centered around maintaining exceptional operational standards across the portfolio through proactive property inspections, quality control, vendor coordination, and home readiness oversight. The Operations Coordinator will serve as a key on-the-ground representative of the Red Cottage brand, helping ensure that each home consistently meets the level of presentation, functionality, and hospitality expected by both homeowners and guests.The ideal candidate is polished, resourceful, and operationally minded, with strong communication skills and an appreciation for high-end homes, hospitality, and guest experience.Role DescriptionProperty Inspections & Quality AssuranceConduct detailed property inspections before and after guest stays to ensure homes meet Red Cottage standardsIdentify and proactively resolve issues related to cleanliness, maintenance, presentation, inventory, and functionalityDocument inspections thoroughly with notes and photos, escalating larger operational or maintenance concerns as neededEnsure homes are consistently guest-ready, properly staged, and operating at a high levelHome Readiness & Operational OversightCoordinate and oversee home preparation ahead of arrivals, including vendor scheduling, supply replenishment, and final walkthroughsMonitor inventory levels for household essentials, guest amenities, and operational suppliesAssist in maintaining consistency across the portfolio in presentation, standards, and guest experienceGuest & Homeowner CommunicationServe as a professional and responsive point of contact for guests and homeowners on an as-needed basisSupport issue resolution with a calm, hospitality-forward approachCoordinate updates and follow-through across internal teams to ensure clear communication and accountabilityVendor & Service CoordinationCoordinate access and scheduling for cleaners, maintenance vendors, inspectors, and third-party service providersOversee work performed on-site to ensure completion and quality standards are metBuild strong relationships with local vendors and service partners throughout the regionOperational Administration & SystemsMaintain accurate records of inspections, operational updates, expenses, and vendor activityUtilize company systems including Breezeway, Slack, Google Workspace, and related operational toolsAssist in identifying opportunities to improve operational efficiency and consistency across the portfolioQualificationsExperience in hospitality operations, luxury property management, estate management, or a related fieldStrong organizational skills with exceptional attention to detailProfessional and confident communicator, both written and verbalAbility to manage multiple properties, priorities, and moving parts simultaneouslyCalm under pressure with strong problem-solving instinctsComfortable working independently and proactively in a field-based roleFamiliarity with property operations platforms and mobile technology preferredValid driver’s license, reliable personal vehicle, and smartphone requiredAdditional DetailsLocation: Eastern Long Island, with regular travel throughout the Hamptons and North ForkJob Type: Part-timeWork Environment: In-person, field-based role across multiple luxury propertiesSchedule: Flexible schedule with some weekend availability preferred based on operational needs and guest activity levels