Internet Help Desk Travel Advisor

A company is looking for an Internet Help Desk Travel Advisor to join their Travel Contact Center Team. Key Responsibilities Provide exceptional customer service by answering telephone calls and emails related to website inquiries Assist members with travel tool usage and resolve website-related issues Complete air, car, and hotel reservations using appropriate software and assist with online transactions Required Qualifications High School diploma or equivalent Two (2) years of Travel Advisor experience Two (2) years of customer service experience Competent PC usage with experience in Microsoft Office and email systems Knowledge of an automated airline reservation system preferred