Business Strategy and Operations Manager
Base Salary: $130,000-150,000k, depending on experience and fitAbout NirvanaAt Nirvana, we are revolutionizing the way benefit verification is handled. Recognizing its convoluted and opaque nature, we are dedicated to bringing transparency to the costs and coverage of healthcare. By leveraging machine learning and AI, we have developed tools that enable care providers across various specialties to seamlessly check coverage, from patient intake through continuous monitoring, saving significant time and resources.Our mission extends beyond facilitating access to care; we aim to alleviate financial anxiety for those seeking medical assistance and for providers. Backed by Northzone, Inspired Capital, Eniac Ventures, Surface Ventures, and other leading investors, Nirvana is on a rapid growth trajectory. We serve some of the largest clients in healthcare, including Lifestance Health, Modern Health, and Headspace, and have expanded beyond behavioral health into physical therapy, intensive outpatient, primary care, and beyond.Join us as we continue to transform healthcare, making it more transparent and accessible for everyone.About The RoleWe're looking for a sharp, curious operator who is ready to move from making recommendations to owning outcomes. You'll work closely with the VP of Strategy & Operations on some of the company's most important problems, from growth planning and resource allocation to operational efficiency and cross-functional execution.Reporting to our VP of Strategy & Operations, this role is for someone who thinks like a consultant, operates like a founder, and communicates like a business leader.Location: NYC (Hybrid, 3 days per week in office)What You'll DoStrategy and Decision SupportPartner with the VP of Strategy & Operations on high-priority initiatives from start to finishBuild analyses across market sizing, competitive landscape, financial modeling, and scenario planning, and turn them into clear recommendationsHelp prep board materials, investor updates, and internal strategy reviewsOperationsFind what's slowing the business down and build solutions that actually stickOwn planning processes like OKR tracking and quarterly business reviews to keep teams aligned and accountableBuild KPI dashboards that give leadership a clear picture of where things standGTM and GrowthWork with Sales and Customer Success on segmentation and capacity planningTurn pipeline and performance data into actionable recommendations, not just reportsProject ManagementRun complex, multi-team workstreams and keep things movingBuild processes and documentation that set a high bar for how strategic work gets done at NirvanaWhat We're Looking For2 to 4 years at a top consulting firm requiredPrior in-house experience at a high-growth startup is strongly preferredOR 3 years of consulting plus 1 to 2 years in-house at a high-growth startupStrong at breaking down messy, open-ended problems and turning them into a clear planA communicator who can make a complex analysis land with a non-technical audienceExperience in B2B SaaS strongly preferredHealthcare or healthtech experience is a plusTechnical SkillsExcel / Google Sheets, advanced modeling and analysisPowerPoint / Google Slides, executive-quality storytellingSQL, comfortable pulling and working with data on your ownBI tools like Tableau or Looker are a plusHow We Support YouMedical, dental, vision, and 401KHybrid dog friendly office (3 days a wk.)Generous PTO$1000 per year Mental Health Wellness BenefitsStocked office kitchenRemote home office supportEquity compensation packagesOpen door policy & collaborative cultureNirvana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Candidates must be authorized to work in the U.S. Nirvana does not sponsor visas at this time.Please apply here:https://www.meetnirvana.com/careers