HVAC Service Technician

Job Description We are committed to delivering exceptional HVAC service and outstanding customer experiences every single day. As an HVAC Service Technician with One Hour Heating & Air Conditioning, you'll perform expert repairs, maintenance, and installations while building strong, lasting relationships with our residential customers. You'll represent the One Hour brand through professionalism, honesty, communication, and high-quality workmanship.This role requires excellent customer service, strong technical skill, and a commitment to following workplace procedures and safety guidelines. We are passionate about growing our business through long-term relationships with our customers, team members, and community, and we're looking for technicians who share that same dedication.Why One Hour Heating & Air Conditioning?We offer a comprehensive, competitive package designed to reward your efforts and support your future:Compensation & StabilityFull-time, year-round work with consistent schedulingUncapped earning potential — top technicians earn $100K+ annually401(k) with employer matchUncapped commissions tied to performance and customer satisfactionBenefits That Put You FirstChoose from HMO, PPO, or HDHP medical plansFREE Health Savings Account (HSA) optionDental & Vision insuranceLife Insurance, Short-Term & Long-Term DisabilityImmediate access to benefits starting the first of the month after 30 daysPaid Time Off (PTO) & paid holidaysFlexible Spending Accounts (FSA)Employee Assistance Program (EAP)24/7 telehealth servicesTools & PerksCompany take-home vehicle, fuel card, and iPad40% employee discount across all Service Minds brandsChampions Club — top performers earn all-expenses-paid vacation trips for themselves and a guestIndustry-leading training, development programs, and ongoing educationSupportive work environment focused on teamwork, safety, and growthCareer AdvancementAs part of Service Minds, alongside Mister Sparky and Benjamin Franklin Plumbing, you'll have access to multiple career paths and long-term advancement opportunities across skilled trades, leadership, and training roles.What You'll DoAs an HVAC Service Technician, you will:Perform expert residential HVAC repairs, system diagnostics, tune-ups, and installationsBuild strong, positive relationships with customers by delivering exceptional serviceCommunicate clearly and confidently with customers about findings and recommendationsMaintain high levels of professionalism, honesty, and reliabilityFollow all industry safety standards and company protocolsDocument work and recommendations using ServiceTitan or similar softwareMaintain clean, organized tools, equipment, and work areasRepresent the One Hour brand with pride, integrity, and a customer-first mindsetWhat It Takes to SucceedWe're looking for technicians who bring:Proven residential HVAC service and repair experienceStrong understanding of HVAC systems, diagnostics, and best practicesAbility to read blueprints, wiring diagrams, manuals, and schematicsExcellent communication and customer service skills, you MUST be great with customersStrong problem-solving skills, even under pressureAttention to detail and commitment to high-quality workmanshipAbility to manage time effectively in a fast-paced environmentDedication to learning new technologies and staying current with the HVAC tradeValid driver's license with a clean driving recordAbility to pass a background check and drug screeningWhy You'll Love Working HereAt One Hour Heating & Air Conditioning, you'll work in an environment where your skills, professionalism, and customer service are valued and rewarded. We invest heavily in your growth with ongoing training, career development programs, and opportunities to advance within the organization.When you join our team, you're not just taking a job, you're joining a company committed to helping you build a successful, long-term career.Equal Employment OpportunityAt One Hour Heating & Air Conditioning, we are proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees.We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. All qualified applicants will receive equal consideration for employment in a safe, supportive, and respectful workplace.Disclaimer StatementThis is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While this is intended to accurately reflect the current job, management reserves the right to revise the job or require that other or different tasks be performed as assigned.