Porter Service - Boston Logan International Airport - Part Time

$18.75 - $19.75 / hourIn addition, this position is eligible for $5 a month paid for monthly cellular phone allowance.Weekly hours will average 20 – 30 hours a week (Availability must include weekends and holidays)BENEFITS For Part-Time HiresSmarte Carte Inc. offers for part-time employees Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime. JOB FAIR ACCOUNCEMENT ***Are you ready to make a career change? Your Next Career Starts Here at Smarte Carte!Date: Tuesday November 11th and Wednesday November 12thTime: 9am - 5 pmLocation: Hilton Boston Logan Airport, 1 Hotel Drive, Boston, MA 02128(The Hilton Boston Logan Airport, located at 1 Hotel Drive, Boston MA 02128, is directly connected to Terminals A and E via a climate-controlled skybridge, making it easily accessible by both car and public transportation)Why Attend and what to expect?Meet Interviewers Face-to-Face – on the spot interviews!Same day job offers for qualified candidates!Multiple positions available!Paid training provided!What To Bring – Prepare For SuccessTwo forms of government issued IDsUpdated resumeContact information for 2 – 3 professional referencesProof of work eligibility (I-9 documentation)Company BackgroundSmarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.BASIC JOB FUNCTIONEnsure daily operational performance goals are met by providing direct / tactical the labor force in the passenger terminal areas through service, maintenance, collections, and communication, to improve productivity, and the customer experience.Key ResponsibilitiesGreet passengers and offer assistance with luggage at entrances, check-in counters, baggage claims and drop-off areas. Load, unload, and transport luggage using carts. Ensure luggage is handled safely and delivered to the correct location. Report any lost, damaged or suspicious luggage immediately. Assist passengers with specials needs, including the elderly or disabled. Provide directions and information about airport facilities, gates and services. Check airport monitors to ensure flight is on time and/or delayed. Maintain communications with operations and management team. Comply with airport security and safety regulations. Additional duties as assigned by management. SkillsMotivating, developing, and coordinating with other employees. Managing one's own time. Technologically adept and receptive to learn computer-based reporting tools. Maintains an enthusiastic and positive "Can Do" attitude, that fosters teamwork and unity. Ability to stay poised and professional in high pressure situations. Capable of focusing on the “Big Picture” rather than immediate short-term effects. Willingness to work flexible hours, including weekends and holidays. Receptive to criticism and feedback from your team to improve the operation. High degree of integrity and self-disciplineStrong physical stamina: ability to lift heavy luggage (up to 70lbs). Monitoring/assessing performance of yourself, to make improvements or take corrective action. Good communication and interpersonal skills. Previous experience in customer service, hospitality, or baggage handling a plus. QualificationsComputer and Smart Phone proficientCash control experience preferredGeneral knowledge of vended service products preferredMust be at least 18 years of ageExcellent customer service and verbal communication skillsCERTIFICATIONS/LICENSESAbility to acquire and maintain a BOS Airport Security badge with a Customs sealPhysicial RequirementsLift and/or carry 50 lbsPush/Pull 75 - 100 lbsWalk and stand for duration of shiftWork in seasonal weather conditions out of doors