Tenant Coordinator

Tenant Coordinator – Part-TimeLocation: 1323 Boston Road, Bronx, NYSchedule: Tuesday to Friday, 9:30 AM – 5:00 PM (28 hours/week)Hourly Rate: $25.75Status: Non-ExemptAbout HANAC:HANAC, Inc. (Hellenic American Neighborhood Action Committee) is a multi-faceted nonprofit organization founded in 1972 to serve vulnerable populations throughout New York City. We are committed to providing high-quality social services to improve the lives of those in need.Position Summary:The Tenant Coordinator will provide comprehensive social services to residents in a newly constructed Senior Affordable Rental Apartment (SARA) development. This includes older adults aged 60+, some of whom were previously homeless. The Coordinator will work collaboratively with the Program Director and Social Work Supervisor to promote housing stability, facilitate aging in place, and build a positive, inclusive community culture through programming and support.Key Responsibilities:Conduct initial tenant intakes, assessments, and consent documentationDevelop individualized care plans and update as tenants’ medical or social conditions changeMaintain consistent tenant contact and coordination with external service providersFacilitate counseling sessions and care plan meetings as neededProvide advocacy, benefits enrollment (e.g., Medicaid, SNAP), and resource referralsSupport tenants with healthcare coordination, benefit renewals, and rent paymentsOrganize community-building activities and tenant engagement programsEducate building staff on the needs of senior residentsConduct home visits and wellness checks for tenants with special circumstancesMaintain accurate progress notes, daily case logs, and monthly HPD reportsAssist the Supervisor or Program Director with audits, data collection, and other administrative tasksQualifications:Bachelor’s Degree in Social Work or a related field, OR at least two years of college with demonstrated experience working with aging populationsKnowledgeable in public benefits and entitlements for low-income seniorsProficient in Microsoft OfficeStrong interpersonal, organizational, and problem-solving skillsDetail-oriented, dependable, and capable of working both independently and collaborativelyBilingual preferred (Spanish, Chinese, or Korean)Powered by JazzHRkvJwEtKjxW