Customer Service Representative - Mexico Remote
Customer Service Representative – Mexico Remote Paid Training, Competitive Salary, Medical Law Benefits, and Endless Career Growth Opportunities!Interview Today! Immediate Start Dates Available!Work in the comfort of your own home in Mexico and reward yourself with a stable, fun, and challenging career in Customer Service! At ResultsCX, we will invest in you and your career journey. You can expect exceptional training delivered by servant leaders that will help you exceed your professional goals and provide essential tools that help you deliver exceptional customer experiences. Our employees are the cornerstone of our business and the reason we have been recognized for award-winning service to the customers and communities in which we serve.We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX!What job duties can I expect to perform as a Customer Service Representative?Providing clear, concise, and thoughtful instructionsAnswering customer questions and providing helpful solutionsPromoting products and services for our clientsResolving customer complaints with fast, friendly, and courteous serviceHow can I make a difference?Consistently deliver a positive and world class customer experience via phone, web chat or emailProvide detailed summaries of customer calls in our CRM DatabaseCollaborate with leadership to improve our Customer ExperienceWhat requirements must I meet to join the team?High school diploma or GEDAbility to type 25 words per minuteBasic computer navigation skills and strong communication skillsPositive attitude, strong work ethic and ability to thrive in a dynamic environmentStrong communication skillsWhat do I need to work in this role virtually in my home?An Intel or AMD PC/laptop running Windows 10 operating system with a minimum of 4 GB of RAM (NO Mac, Chromebook, Tablet or Smartphone)Minimum processor speed of 2.0 GHz with dual core processing and at least 4 Logical Processor CoreAt least 1GB hard drive space free on C: drive for company applicationsHigh Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 MbpsAt least 2 free USB Ports for headset and Web CamAbility to connect directly to the internet service provider modem with an Ethernet cable, WIFI is not acceptableDedicated workspace in your home that is free of background noise and distractions2 dedicated computer monitors minimum 13 inches or largerSound/Audio supportEthernet Port must be built -in to computerA VoIP USB Headset with microphoneWhy join our ResultsCX team?Employee Performance IncentivesFrequent Employee events, games and partiesHealthcare Benefits – MedicalPaid TrainingCareer Growth OpportunitiesFlexible work schedule optionsIf this sounds like an opportunity that you would be interested in, don't miss out! Training classes are forming now! Spaces are limited so apply now to secure your spot! We encourage our people to "expect greater", reach further and live up to their individual potential. As CX experts, we partner with Fortune 500 companies to provide exceptional customer experiences globally. We are looking to grow our teams with people who are up for a challenge and share our passion and commitment. If you are interested in an opportunity to make a difference in a fast-paced environment, Results-CX could be right for you!ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesOutsourcing and Offshoring Consulting#J-18808-Ljbffr