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Sales & Events Coordinator
Chicago, ILApril 2nd, 2026
Company DescriptionWELCOME TO SWISSÔTEL CHICAGOSwissôtel Chicago is a luxury 4 star/4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who - in turn - aspire to bring quality of life into our guests' lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision. Through our initiatives and Vitality culture, we have been named a Top Workplace by the Chicago Tribune for 8 years in a row!Be Bold, Be Inspired, Be You.Job DescriptionWHAT YOU WILL BE DOING:You are organized, creative and exceptional at handling multiple tasks all at once. You love helping your team in delivering incredible experiences for your guests - and it just so happens you'll be doing just that in an award-winning hotel.At Swissôtel Chicago, our Sales professionals are ambassadors for engaging service and authentically local experiences.Lead entry and assignment, meeting space assignment and detail, lead response forms, proposal preparationAccurate and timely data entry into all systems, to include contracts and rooming listsRun and analyze month-end financial reportsServe as a communication liaison between our customers and Sales and Service teamLanyon data entry, monthly negotiated account production reports as neededCoordination of Site Inspections to include research on group/customer, site room inspection, preparation of site materials, entertainment reservations, Chef's table, staff instruction.Travel research and coordination, compilation of expense reportsCoordination of FAM's, account maintenance, pre-con meetings, guest reservations, VIP assistance, and updating monthly action plansBanquet event order distribution in accordance with written procedureManage inventory of office supplies and process purchase orders as directedMonitor customer RFP requests and assign to appropriate Manager for follow up as neededSupport housing and reservations as neededAssist with marketing needs as requestedAny other tasks that may be assignedQualificationsYOUR EXPERIENCE AND SKILLS INCLUDE:1 year in related and/or equivalent sales experience preferredBachelor's Degree or 2 year degree from accredited universityStrong administrative skill setWorking knowledge and experience preferred with Microsoft office - word, excel, PowerPoint along with Opera Property Manager.Experience with Opera Sales & Catering an assetProfessional, polished verbal presentation skillsAdditional InformationWHAT IS IN IT FOR YOU:Position Hourly Rate: $26.76Employee Benefit Card offering discounted rates at Accor worldwideLearning & Development programs through our AcademiesOpportunity to develop your talent and grow within our property and across the world!Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & BelongingComprehensive Benefit Package which offers:Health, Dental, Vision, Life, Disability & AD&D insurance, Accidental Injury Insurance, Hospital Support, Critical Illness Insurance, 401K plan, Paid leave such as Vacation, Personal, Maternity/Paternity and Holiday.
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