Counter Rental Agent

Counter Rental AgentWe are seeking a friendly, dependable, and customer-focused Counter Rental Agent to join our team. In this role, you will assist customers with vehicle rentals, answer questions, process reservations, and provide exceptional customer service in a fast-paced environment.The ideal candidate is organized, professional, and comfortable working with customers face-to-face while handling administrative and sales responsibilities.What You'll Do:Process vehicle rental reservations, contracts, and paymentsExplain rental policies, rates, insurance options, and vehicle featuresVerify customer identification and driver eligibilityCoordinate vehicle availability with the operations teamUpsell additional products and services when appropriateInspect vehicles before and after rentals for damage or cleanlinessMaintain accurate records and complete daily paperworkResolve customer concerns in a professional mannerPerks & Benefits:Hourly pay plus incentive opportunities.Advancement potential in a growing company.Health, dental, and vision benefits for eligible employees.Paid time off.Paid vacation hours.Paid holidays.401K retirement benefits with company match.Build your skillset.RequirementsHigh school diploma or equivalent required.Valid driver's license with clean driving record (no more than 2 incidents/accidents in last 3 years). If under 21 must have a clean driving record.Must be 18 years of age and legally authorized to work in the United States.Hiring is contingent on passing a complete background check and drug screen.Ability to work independently with minimal supervision.Ability to handle stressful situations calmly and efficiently.Friendly, professional attitude with strong communication skills.Prior sales or customer service experience preferred (training available).Ability to multitask and stay organized in a fast-moving airport setting.