Team Care Medical Assistant

Job DescriptionAt TriHealth, Medical Assistants make a meaningful impact every day.We’re committed to creating an exceptional place to work and receive care—one built on strong values, teamwork, and respect. Here, you’ll be supported by a compassionate community, grow your clinical skills, and contribute to high ‑ quality patient care in a trusted health system.Join us and be part of a team that leads with purpose, supports your development, and stays true to the values that define who we are at our core.Location: 10675A Loveland Madeira Rd, Loveland, OH 45140Schedule: Full time day shiftIncentives & BenefitsWe offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.PRN positions not eligible for TriHealth benefitshttps://careers.trihealth.com/what-we-offer/benefitsMinimum Job Requirements Graduate of an approved technical, professional, or vocational program Completion of a clinical externship (extensive clinical experience may be considered in lieu of formal clinical externship) Certified Medical Assistant (CMA), or Registered Medical Assistant (RMA); 2-3 years experience Clinical Basic direct patient care in similar setting Excellent verbal communication skills and understanding of medical terminology are essential for successJob OverviewConducts a pre visit planning review for all patients on daily schedule. Obtains a high level of history from the patient including review of systems prior to them seeing provider. Performs a comprehensive health maintenance review and provides an oral report to the provider regarding patient history and chief complaint. Scribes documentation of the visit into the medical record by remaining in the exam room with the provider as the patient is treated. Enters all orders, including labs, imaging, medications, referrals seamlessly into the medical record. Reviews post-visit instructions with the patient and schedules their next appointment. Assists with gathering the data under the supervision of the provider. Administers treatments and medication under the direction of the provider. Monitors physician in-basket and returns patient phone calls. Other duties as assigned.Job Responsibilities Creates a professional and positive environment for all involved in the patience care process. Demonstrates flexibility and/or initiative in seeking or accepting additional assignments Exhibits dependability in areas such as attendance, punctuality, and the timely performance of duties. Proficiently assists with medical procedures on adults and children. Maintains the safety and cleanliness of treatment area. Ensures that medical equipment isclean and sterile. Administers child and adult medications/immunizations. Working ConditionsClimbing - RarelyConcentrating - FrequentlyContinuous Learning - FrequentlyHearing: Conversation - FrequentlyInterpersonal Communication - ConsistentlyKneeling - OccasionallyLifting <10 Lbs - OccasionallyLifting 50+ Lbs - RarelyLifting 11-50 Lbs - OccasionallyPulling - OccasionallyPushing - OccasionallyReaching - OccasionallyReading - ConsistentlySitting - RarelyStanding - ConsistentlyStooping - OccasionallyThinking/Reasoning - FrequentlyUse of Hands - FrequentlyColor Vision - ConsistentlyWalking - ConsistentlyTriHealth SERVE Standards and ALWAYS BehaviorsAt TriHealth, We Believe There Is No Responsibility More Important Than To SERVE Our Patients, Our Communities, And Our Fellow Team Members. To Achieve Our Vision And Mission, ALL TriHealth Team Members Are Expected To Demonstrate And Live The FollowingServe: ALWAYS… Welcome everyone by making eye contact, greeting with a smile, and saying "hello" Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist Refrain from using cell phones for personal reasons in public spaces or patient care areasExcel: ALWAYS… Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met Offer patients and guests priority when waiting (lines, elevators) Work on improving quality, safety, and serviceRespect: ALWAYS… Respect cultural and spiritual differences and honor individual preferences. Respect everyone’s opinion and contribution, regardless of title/role. Speak positively about my team members and other departments in front of patients and guests.Value: ALWAYS… Value the time of others by striving to be on time, prepared and actively participating. Pick up trash, ensuring the physical environment is clean and safe. Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.Engage: ALWAYS… Acknowledge wins and frequently thank team members and others for contributions. Show courtesy and compassion with customers, team members and the community