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Assistant Manager (404 N Armour)

Operational Management:Oversee and manage shift operations, ensuring efficiency and effectiveness.Handle opening and closing procedures, including inventory management.Ensure compliance with company policies, health and safety regulations, and quality standards. Team Leadership:Supervise and support team members during shifts to maintain high morale and productivity.Provide training and coaching to staff to enhance skills and meet performance expectations.Resolve conflicts or issues that arise during shifts promptly and professionally. Customer Service:Maintain a customer-focused environment by delivering excellent service and addressing complaints effectively.Ensure that all team members are following company protocols for customer interactions. Administrative Duties:Monitoring attendance, and managing time-off requests.Maintain accurate records for shift reports, employee performance, and daily activities.Support the General Manager, AGM and Managers with inventory tracking, supply ordering, and other administrative tasks. RequirementsPrevious experience in a supervisory or management role preferred.Excellent leadership, communication, and organizational skills.Ability to work in a fast-paced environment and make decisions under pressure.Strong problem-solving skills and a customer-focused mindset.Flexibility to work various shifts, including evenings, weekends, and holidays as needed.Availability to work weekends (Friday-Sunday).Salary Description