Complex Claims Specialist (Cyber, Technology, Media, & Crime)

Complex Claims SpecialistPut your claims skills to the test and join one of the top Professional Liability Insurers in the Industry as a Complex Claims Specialist!The US Claims team at Hiscox is a growing group of professionals with experience across private practice and in-house roles, working together to provide the ultimate product we offer to the market. Complex Claims Specialists are empowered to manage their claims with high levels of authority to provide fair and fast resolution of claims for our insured and broker partners.The primary role of a Complex Claims Specialist is to analyze liability claim submissions for potential coverage, set adequate case reserves, promptly and professionally respond to inquiries from our customers and their brokers, and to proactively drive early resolution of claims arising from our commercial lines of insurance. This particular role is open to Atlanta and will be focused on servicing claims and potential claims arising from our Architects and Engineers professional liability lines of business. This is a fantastic opportunity to join Hiscox USA, a growing business where you will be able to make a real impact. Together, we aim to be the best people producing the best insurance solutions and delivering the best service possible.Key Responsibilities: To perform all core aspects of in-house claims management, including but not limited to:Reviewing and analyzing claim documentation and legal filingsDrafting coverage analyses for both first and third party claimsStrategizing and maximizing early resolution opportunitiesMonitoring litigation and managing local defense and breach counselAttending mediations and/or settlement conferences, either in person or by phone as appropriateSmartly managing and tracking third-party vendor and service provider spendContinually assessing exposures and adequacy of claim reserves, and escalating high exposure and/or volatile claims to line managerLiaising directly on daily basis with insureds and brokersMaintaining timely and accurate file documentation/information in our claims management systemOur must-haves:5+ years of claims handling experience; A JD from an ABA accredited law school may be considered as a supplement to claims handling experienceProven ability to positively affect complex claims outcomes through investigation, negotiation and effectively leading litigationAdvanced knowledge of coverage within the team's specialty or focusAdvanced knowledge of litigation process and negotiation skillsExcellent verbal and written communication skillsAdvanced analytical skillsB.A./B.S degree from an accredited College or University, JD degree from an ABA accredited law school is preferredAdditional Factors Considered:Ability to act as a subject matter expert within teamDemonstrated ability to work independently with minimal oversightExperience attending and leading mediations, arbitrations and trialsDemonstrated ability to advance product innovation or develop a greater understanding of other aspects of the business through training or other relevant projectsWell-organized and responsiveDemonstrates courage in addressing and solving difficult or complex matters with insureds, attorneys and brokersDemonstrated steps taken toward additional certifications by an approved authority such as a CPCU, ARMS or AINS designationCommitment to professional development and learning demonstrated by at least 5 hours of continuing education related to insurance topics through Success Factory, Hiscox in-person or video conference training sessions, or other in-person seminars or webinars.Please note that this position is hybrid and requires working a minimum of two (2) days in office. Position can be based in the following locations:Manhattan, NYWest Hartford, CTChicago, ILAtlanta, GASalary range: $115k-$150kThe actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.What Hiscox USA Offers:Competitive salary and bonus (based on personal & company performance)Comprehensive health insurance, Vision, Dental and FSA (medical, limited purpose, and dependent care)Company paid group term life, short-term disability and long-term disability coverage401(k) with competitive company matching24 Paid time off days with 2 Hiscox Days10 Paid Holidays plus 1 paid floating holidayAbility to purchase 5 additional PTO daysPaid parental leave4 week paid sabbatical after every 5 years of serviceFinancial Adoption Assistance and Medical Travel Reimbursement ProgramsAnnual reimbursement up to $600 for health club membership or fees associated with any fitness programCompany paid subscription to Headspace to support employees' mental health and wellbeingRecipient of 2024 Cigna's Well-Being Award for having a best-in-class health and wellness programDynamic, creative and values-driven cultureModern and open office spaces, complimentary drinksSpirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA FoundationJ-18808-Ljbffr