Assistant Director, Packaging

GENERAL REQUISITION INFORMATION EEO Statement: The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its education programs or activities, including admissions and employment. The University prohibits any form of retaliation taken against anyone for reporting discrimination, harassment, or retaliation for otherwise engaging in protected activity. Read the full statement. Job Title Assistant Director, Packaging Job Grade AS23S Division Institutional Effectiveness and Student Success College/Dept Financial Support and Scholarship Department FS&S Requisition Number 2026-00285 FTE (full-time equivalency) 100.00 Work Schedule Monday-Friday, 8AM-5PM, some nights and weekends Does the position provide the opportunity to work Remotely/Telecommuting? No remote/telecommute opportunity Appointment Term 12- 12/12 months Is this position essential personnel according to the inclement weather policy? No Pay Information 52,000 Pay Schedule Annually FLSA Designation Exempt Position Summary Reporting to the Associate Director, Packaging and Loans, the Assistant Director is responsible for overseeing the financial aid packaging process, ensuring compliance with federal and state financial aid regulations, as well as institutional packaging guidelines. This role involves packaging batches of students through an automated process, as well as manual packaging students on an individual basis. The Assistant Director will provide direct supervision to the Financial Support Coordinator, Loans. This position also processes post-packaging reports, over-award reports, third party reports, uncashed warrants, death protocols, less than half time reports, and loan checklists and service indicators. This position will serve as a backup for loan certifying processes. The Assistant Director works with the systems team to set up and test the batch packaging process annually. This position assists with developing and updating all policies and procedures related to packaging and other responsibilities to ensure alignment with federal regulations and institutional goals. Job Duties Responsibility Area: Financial Aid Packaging Administration Duties: Administer and oversee the awarding and packaging of federal financial aid. Perform both mass and manual packaging processes to ensure students receive accurate and timely financial aid offers in accordance with federal regulations, as well as institutional policies and guidelines. Review and resolve complex packaging scenarios and collaborate with staff to support the effective delivery of student aid. Percentage Of Time 30 Essential Function: Yes Responsibility Area: Supervising Duties: Directly supervise the Financial Support Coordinator, Loans responsible for federal loan processing. Provide leadership, training, workflow management, and performance oversight to ensure accurate, timely, and compliant administration of Direct Loans, Parent PLUS Loans, Graduate PLUS Loans, and alternative loan programs while supporting exceptional service to students and families. Percentage Of Time 20 Essential Function: Yes Responsibility Area: Manual Financial Aid Processing and Special Programs Administration Duties: Perform specialized financial aid processing activities that require individual review and intervention. Responsibilities include administration of the UNO Vets tuition waiver program, processing death protocols, managing uncashed warrants, reviewing third-party reports, monitoring less-than-half-time enrollment, and completing other aid-related adjustments to maintain accurate student aid records. Percentage Of Time 15 Essential Function: Yes Responsibility Area: Packaging Reports and Monitoring Duties: Manage and review packaging-related reports to ensure the accuracy and compliance of financial aid awards. Monitor post-packaging reports, over-award reports, and other exception reports; identify discrepancies; make necessary adjustments; and ensure compliance with financial aid regulations. Percentage Of Time 15 Essential Function: Yes Responsibility Area: Loan Processing Support Duties: Support federal and private loan administration by assisting with certification, eligibility review, processing, and compliance activities. Work collaboratively with loan staff to ensure accurate and timely processing of Title IV and alternative loan programs while maintaining compliance with federal regulations and institutional policies. Percentage Of Time 10 Essential Function: Yes Responsibility Area: Student Account Updates Duties: Maintain and update student financial aid records through the management of service indicators and checklist items related to loan processing. Monitor outstanding requirements, remove completed items, and ensure accurate tracking of student eligibility. Percentage Of Time 5 Essential Function: Yes Responsibility Area: Other Duties as Assigned Duties: Other Duties as Assigned Percentage Of Time 5 Essential Function: Yes Required and Preferred Qualifications Required Education Bachelor’s Degree Required Experience Minimum two years of professional work experience and/or two years of financial aid experience. Equivalent combination of education and experience will be considered. Required License/Certification NA Required Additional Qualifications: NA Preferred Education Master’s Degree Preferred Experience 5 or more years working in higher education financial aid administration, specifically with Title IV funds and private loan administration. Preferred License/Certification NASFAA Credential for Packaging & Aid Notification, Direct Loans, Federal Pell Grant Program, etc. Preferred Additional Qualifications: Compliance Requirements Credit Check No Motor Vehicle Licensing Validity Check No Pre-employment Physical Request and Assessment No Drug Screen No