Evening/Overnight Front Office Manager

Evening Front Office ManagerCompensation$65,000–$70,000 USD + overtime eligibility + discretionary annual bonusImportant Information This role follows a five‑day work schedule with two days off. Specific working days and scheduled days off will be confirmed The position operates on an evening shift from 2:00 PM to 11:00 PM for 3 days/week, and 11:00PM to 7:00AM 2 days/week, with weekly paid overtime. Responsibilities include a hybrid combination of back‑office tasks and Front Desk support. The role requires periods of standing.Benefits & GrowthComprehensive benefits package, including generous paid holidays, no probation for vacation accrual, and competitive health coverageOvertime-eligible manager position, with substantial opportunity to grow total compensationAccelerated career growth in the world’s largest third-party hotel management group; extensive advancement pathways and role mobilityWhy This Opportunity Stands OutHigh-impact, visible operational leadership roles with executive interactionUnique overtime-eligible management structure—substantial earning potentialManage and develop front-of-house teams in renowned NYC propertiesRapid interview-to-offer process for decisive candidates in a business-critical timelineKey Responsibilities Of The Front Office ManagerDrive exceptional guest experience by overseeing all front desk, guest services, and bell operationsManage, mentor, and schedule guest service agents for optimal engagement and performanceMaintain payroll accuracy, supply inventories, and documentation compliance to support smooth daily operationsRespond rapidly and professionally to escalations, guest satisfaction issues, and internal communicationsCollaborate with department leaders to ensure a cohesive and guest-focused service environmentIdeal Skills/ExperienceThree or more years of hospitality, hotel, or customer-facing operational management experienceProven track record supervising teams in a 24/7 environment; must demonstrate schedule flexibilityStrong administrative and communication skills; ability to manage supplies, confidential documents, and guest/vendor email correspondenceLocationMidtown, ManhattanScheduleThree evening shifts per week, two overnightsTwo consecutive days off; weekends not guaranteedConsistent year-round schedule with flexibility for operational coverage#INAPR2026