Patient Service Specialist-Access Center

DescriptionMedical Group PracticesClerical/Administrative SupportReq #: 78626Summary:The Patient Service Specialist role ensures patient scheduling and referral needs are met while assisting in the general administrative and patient service needs of the practice.This position is a call center-based role and requires handling a high volume of inbound calls in a fast-paced environment. Successful candidates will be comfortable managing phone-based communication as their primary mode of support.Required Minimum Knowledge, Skills, and Abilities (KSAs)Education: High school diploma or GED preferred.License/Certifications: N/AExperience: Six months of medical office experience required.Additional Skills/Requirements Required: N/AAdditional Skills/Requirements Preferred: Proficient computer skills.Hiring Scam AlertMaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.Additional InformationWith a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.If you have questions about this role, please contact karla.medina@mainehealth.org