Information Technology Support - Insurance

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st shift (United States of America)Please review the following job description:Provide administrative support through the use and development of our cloud-based, risk management software, Origami Risk. Primary tasks include report creation, managing company and claims data, creating and testing dashboards and external user portals, and troubleshooting software issues. This is a hybrid remote position requiring the ability to work independently.Remote position in the Western Region**Essential Duties And ResponsibilitiesTechnology Development and Data Analytics (75%). Assimilate data and create various risk management reports using SQL. Assist Senior IT Analyst maintain management system. Help manage data in Pool system for accuracy. Assist in data migration and implementation. Troubleshoot internal user issues related to underwriting. Create and test dashboards and external user portals. Review content and coordinate updated information for several related websites. Perform website updates and evaluate code to ensure website is compatible. Learn and assist in the development and appropriate use of InsurTech technologies such as blockchain, predictive analytics, artificial intelligence, robotic processing, and other automation being employed in our industry Client Service and Team Support (25%). Help clients with day-to-day requests and administration of sites-as-a-service programs. Assist in maintaining client database, mailing lists, and other information. Ensure quality control of outgoing communication. Participate in developed written processes and procedures. Assist with coverage renewals and proposals. Initiate coverage renewal processing updates. Data entry assisting in all coverage lines as needed. Insurance and/or Risk Management experience is a plus. Other duties as assigned. General Description of Available Benefits for Eligible Employees of TIH: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance Holdings, LP (TIH) offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment and tax-preferred savings accounts, along with other voluntary benefits. All regularly scheduled teammates (not temporary or contingent workers), regardless of the number of scheduled hours, can contribute to a 401(k) savings plan and you become eligible for Company matching contributions after one year of service and attainment of age 21. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH’s generous benefit plans, please visit our Benefits site. Eligible employees may have the opportunity to participate in a deferred compensation plan and/or have an ownership interest in TIH in the form of profits interest or capital interest. As you advance through the hiring process, you will learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.This position is part of TIH.Truist Financial Corporation has completed the sale of Truist Insurance Holdings (TIH). As a result, TIH is a separate company from Truist Bank as of May 6, 2024. Refer to the news release for details.TIH Insurance Holdings, LP (TIH) supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. TIH is a Drug Free Workplace.EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify