Sr. Program Manager (Techno Functional Transformation Lead)

Job DescriptionAbout the jobAbout Aligned AutomationAt Aligned Automation, we live by our "Better Together" philosophy to build a better world. As a strategic service provider to Fortune 500 companies, we help digitize enterprise operations and drive impactful business strategies. Our purpose goes beyond projects-we strive to deliver meaningful, sustainable change that shapes a more optimistic and equitable future.Our culture is deeply rooted in our 4Cs-Care, Courage, Curiosity, and Collaboration-ensuring that each employee is empowered to grow, innovate, and thrive in an inclusive workplace.Job DescriptionWe are looking for a highly skilled Senior Program Manager to lead complex customer engagements focused on AI, Data Science, and next-generation agentic technologies. This role blends strategic program management with hands-on technical leadership. The ideal candidate can navigate between business discussions and detailed technical conversations, ensuring alignment between customer needs and technical implementation.Key Responsibilities:Manage end-to-end delivery of customer engagements, covering both technical and functional dimensions.Work closely with customer stakeholders to define objectives, success metrics, and delivery timelines.Collaborate with customers and internal technical teams to design and implement scalable AI-driven digital transformation solutions.Lead technical discussions with customers, guiding architectural decisions and technology choices.Propose robust technical designs, architecture and oversee their execution across data pipelines, ML models, and AI systems.Identify risks, dependencies, and mitigation strategies for complex, multi-phased projects.Drive alignment between product capabilities and customer business goals.Provide technical leadership in areas such as Python development, data engineering, machine learning, and AI frameworks.Maintain communication cadence with executives and technical leads to track performance and progress.Required Qualifications:Master's degree in Computer Science, Engineering, or a related field.10+ years of experience managing technical programs in data science, AI, or software products.Demonstrable knowledge of Python and its data/AI ecosystem (NumPy, pandas, TensorFlow, PyTorch, LangChain, etc.).Strong understanding of AI agent frameworks, LLMs, and modern data architecture.Proven experience in technical architecture design, solution reviews, and implementation.Exceptional communication, stakeholder management, and leadership skills.Ability to translate technical complexities into actionable business outcomes.Preferred Qualifications:Prior experience in customer-facing technical leadership roles.Experience with AI orchestration tools or multi-agent systems.Exposure to private cloud environmentsPMP or Agile certification is a plus.