Work Readiness Manager

DescriptionMultiple Locations (This is a Summer Role from July-August with multiple locations in the Bronx and Manhattan)Summary:Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.Work closely with the Youth Employment Programs Director in the coordination of program operations, administrative tasks, instruction and assisting with various projects to prepare for the 6-week program. Track and maintain programming content, assignments, activity, progress, and daily anecdotes regarding creating the Work Based Learning (WBL) experience. Assist partners with outlining WBL questions and concerns, provide feedback on all submitted assignments, outline and allow for time for support via live office hours. Coordinate with key community partners who can support the WBL experience. Receive and manage incoming calls, arrange conference calls, etc. Assist participants in assessing their job skills for positionsProvide support in job seeking, application procedures, resume writing, interview preparation and job retention skills and attitudes. Monitor participant performance and counsels’ participants when performance is not satisfactoryMaintain contact with industry partners during the participants' employment and reports results to appropriate staffMaintain equipment and other relevant program support systemsMaintain filing system of department paperwork and relevant program documentation. Provide support to the Director and Youth Employment Programs team on special projects and tasks. Position Type and Expected Hours of Work:This is a full-time position. Days and hours of work are generally 9:00 AM to 5:00 PM, Monday – Friday. Additional hours may be required to meet program deadlines, or client needs.Working conditions and physical demands required:The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Remain stationary at a workstation and use a computer at least 50% of the time. Travel at least 50% of the time using public transportation, traverse city streets; occasionally ascend/descend stairs, and be exposed to outside weather conditions. Ability to operate standard office equipment i.e., copier, fax, scanner, postage machine and printer. Ability to use and respond to phone callsAbility to file client documents in cabinets. QualificationsEducation and/or experience required:HS Diploma/GED; Some college credit/courses are a plus,Minimum of two (2) years’ related office experience. Skills, Licenses, and/or competenciesrequired:Bilingual, English/Spanish a plusExcellent interpersonal, communication and organizational skillsAbility to be a team player, work independently and with diverse groups of peopleAbility to participate in community service initiatives if neededCatholic Charities of the Archdiocese of New York and Catholic Charities Community Services are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.