Home Lending Product Strategy Director

About This RoleWells Fargo Home Lending is seeking a Product Strategy Director to provide strategic leadership across the Customer Acquisition, Retention, and Sales Experience product portfolio. This role is accountable for setting product direction, defining value, and governing outcomes across multiple product teams responsible for end-to-end customer lifecycle experiences.The Product Strategy Director focuses on portfolio clarity, strategic alignment, and measurable outcomes, while enabling Product Managers and Product Owners to deliver high-quality customer and business value. Success in this role requires strong product judgment, executive influence, and the ability to responsibly apply emerging capabilities-including Artificial Intelligence-within a highly regulated environment.In This Role, You Will Be Responsible ForProduct Vision, Portfolio Strategy, and Value DirectionSet and continuously evolve a customer-anchored, insight-driven product vision across end-to-end digital experiences, customer application, and sales enablement toolsTranslate enterprise and line of business priorities into clear portfolio strategies, roadmaps, and outcome-based milestonesOwn portfolio-level investment prioritization, resource allocation, and capacity planning to ensure optimal return on investment within risk and compliance guardrailsGovern products and capabilities across the full lifecycle, from discovery and launch through optimization and scalingCustomer, Market, and Outcome-Driven Decision MakingAct as a trusted strategic advisor to Sales, Marketing, and Business leaders by grounding recommendations in deep customer, market, and performance insightsChampion customer understanding through research, analytics, journey mapping, and closed feedback loopsGovern prioritization frameworks that balance value, effort, risk, and capacityDrive relentless focus on measurable outcomes and benefits realization, not feature deliveryAI-Enabled Product Innovation and Scalable SolutionsIdentify, sponsor, and scale opportunities to apply AI and automation across product discovery, decision-making, delivery efficiency, and operating maturityPartner with Technology leadership to deliver reusable, platform-oriented AI capabilities that improve speed, quality, and operational leverageCollaborate cross-functionally to design AI-enabled customer and sales experiences that improve conversion, effectiveness, and relationship managementProduct Organization Leadership, Governance, and Executive InfluenceManage and develop managers of Product Managers and Product Owners, including workforce planning, succession, performance management, and capability building aligned to enterprise product standardsBuild a strong, unified partnership with Technology, operating as a single leadership teamEstablish portfolio-level success metrics, performance reviews, and course-correction mechanismsServe as the primary executive storyteller, influencing senior stakeholders and leading change across complex, matrixed organizationsFoster a culture of learning, experimentation, and disciplined adoption of modern product and AI practicesRequired Qualifications:10+ years of experience in Product Management, Product Strategy, Digital Strategy, or related roles 4+ years of management or leadership experienceDesired Qualifications:Experience applying AI, automation, or advanced analytics within digital products or sales enablement solutions Experience serving banks, Fintechs, or other non-bank financial institutionsFamiliarity with responsible AI principles, governance, and operating within regulated environments Experience driving transformation or operating model maturity across product organizations Demonstrated experience leading complex, multi-platform product portfolios in large matrixed organizationsStrong executive presence and communication with the ability to influence senior leaders and cross-functional stakeholdersProven ability to partner and build trusted partnerships with Technology, Sales, Marketing, Risk, Legal, Compliance, and other support partnersProven ability to define product strategy, influence senior stakeholders, and lead through ambiguityStrong customer experience, lifecycle management, and data-driven decision-making capabilities Job Expectations:This position requires compliance with all mortgages regulatory requirements and Wells Fargo's compliance policies related to these requirements. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.This position is not eligible for Visa sponsorship.This position offers a hybrid work schedule. Telework or remote work setting is not available. Preferred location(s) listed below. Other locations within the Wells Fargo footprint may be considered.Posting Locations:Charlotte, NC -1525 W WT Harris BlvdDes Moines, IA-800 S Jordan Creek PkwyMinneapolis, MN- 600 Wells FargoIrving, TX-401 Los Colinas Blvd San Antonio, TX-4102 Wiseman BlvdTempe, AZ -1150 W. WashingtonWilmington, DE- 2200 Concord PikeColumbus, OH- 3075 Loyalty CirclePosted Pay Range $185,000 to 300,000 annuallyMay be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awardsPay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.$185,000.00 - $300,000.00BenefitsWells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursementPosting End Date:8 May 2026 Job posting may come down early due to volume of applicants. We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Applicants With DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Reference NumberR-540407-5