Manager

Job Overview We are seeking an experienced and dynamic General Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in hospitality management, with a focus on customer service, food production, and staff training development. This role requires a proactive leader who can ensure exceptional service delivery while maintaining operational efficiency. Duties - Lead and manage all aspects of the business, including hotel operations, food service management, and bar operations. - Develop and implement training programs for staff to enhance customer service skills and operational knowledge. - Oversee kitchen management, ensuring compliance with food handling and safety regulations. - Monitor food production processes to maintain quality standards and minimize waste. - Foster a positive work environment that encourages teamwork and high performance among staff. - Handle customer inquiries and complaints effectively to ensure satisfaction. - Prepare reports on operational performance and implement strategies for improvement. - Collaborate with department heads to streamline processes and enhance service delivery. Requirements - Proven experience in a managerial role within the hospitality industry, particularly in hotel or food service settings. - Strong customer service skills with the ability to resolve issues promptly and professionally. - Experience in training development and staff management. - Knowledge of food production processes, kitchen management, and food handling regulations. - Excellent communication and interpersonal skills. - Ability to work flexible hours, including weekends and holidays as needed. - A passion for delivering exceptional guest experiences. Job Type: Full-time Pay: $15.00 - $23.00 per hour Expected hours: 60 per week Benefits: Flexible schedule Paid training Shift: 12 hour shift License/Certification: Driver's License (Preferred) Shift availability: Day Shift (Preferred) Ability to Relocate: Berne, IN 46711: Relocate before starting work (Required) Work Location: In person