Office Administrator

*Overview* We are seeking a dependable, organized, and detail-oriented Office Administrator to join our growing security company. This position plays an important role in supporting our daily office operations, technicians, management, and customers. The ideal candidate is comfortable working in a fast-paced environment, can manage multiple priorities, and communicates professionally with both customers and employees. Previous experience with a security, alarm, fire alarm, access control, CCTV/video surveillance, low-voltage, electrical, or similar service-based company is a plus, but not required. *Duties* * Answer multi-line phone systems and direct calls using professional phone etiquette. * Provide general administrative and clerical support to management and field personnel. * Perform data entry and maintain accurate customer, job, and company records. * Organize and maintain electronic and physical documents and files. * Manage office supplies and assist with general office organization. * Assist with bookkeeping duties, including invoicing, expense tracking, and basic QuickBooks Online data entry. * Prepare and proofread documents, correspondence, spreadsheets, and other materials using Microsoft Office. * Manage and respond to email correspondence in a professional and timely manner. * Assist with customer communication and coordination of service-related administrative needs. * Assist with office technology, equipment, and basic computer troubleshooting. * Perform other administrative duties as needed to support daily operations. *Qualifications* * Previous office administration, administrative assistant, or similar clerical experience preferred. * Experience working in the security systems, alarm, fire alarm, access control, CCTV/video surveillance, low-voltage, electrical, or related service industry is a strong plus. * Proficiency in Microsoft Office, including Word, Excel, and Outlook. * Experience with QuickBooks Online is highly desirable. * Strong organizational skills and attention to detail. * Ability to prioritize tasks and manage multiple responsibilities in a busy environment. * Strong written and verbal communication skills. * Professional and courteous when communicating with customers, vendors, and employees. * Strong computer skills, including data entry, file management, email, and general office software. * Ability and willingness to learn new software and industry-specific systems. What We're Looking For We are looking for someone who is reliable, takes initiative, and enjoys keeping things organized. The right person will be comfortable supporting both office and field operations and willing to learn the processes and terminology associated with the security systems industry. Industry experience is a plus, but we are willing to train the right candidate who has strong administrative skills and a willingness to learn. Pay: $18.00 - $22.00 per hour Benefits: * Paid time off Work Location: In person