Amusements Manager

What You’ll DoLead, coach, and support the Amusement Attendant team to create a fun, welcoming game room environmentKeep all amusement areas—including arcade, laser tag, and escape rooms—clean, organized, safe, and guest-readyOversee day-to-day operations of the amusement areas and keep everything running smoothlyHelp build schedules that ensure proper coverage for daily operations, parties, and eventsTrain new team members and provide ongoing coaching and feedbackMeet weekly with the General Manager to review staffing, operations, and upcoming prioritiesStay up to date on games, equipment, and industry trendsPromote awareness of the center’s features, offerings, and upcoming eventsManage inventory by ordering supplies and prizes based on par levelInspect, maintain, troubleshoot, and coordinate repairs for amusement equipmentLead by example using Spare Time Service Standards (Code S.E.R.V.E.)Stay visible on the floor—responding to guest needs, resolving issues, and keeping the experience positiveConfidently operate the POS system and support accurate transactions when neededHandle opening and closing duties as requiredEnforce safety rules, identify hazards, and address concerns promptlyMonitor guests for rule violations or signs of intoxication and take appropriate actionPitch in on other tasks as needed to support the overall operationWhat We’re Looking For1–2 years of amusement, game room, or similar experience1–2 years of leadership or supervisory experienceSomeone who enjoys leading a team and staying active on the floorStrong organizational skills and attention to detailComfortable using Microsoft Office and point-of-sale systemsConfident, approachable, and guest-focusedAble to stay calm, organized, and positive in a loud, high-energy environmentWork EnvironmentFast-paced, lively setting with music, games, lasers, and lighting effectsFrequent interaction with large crowds, families, and kidsPhysical RequirementsAbility to stand and walk for extended periodsAbility to lift up to 50 poundsRegular nights, weekends, and holiday work are part of the role