Buisness Operations Coordinator
SAGE Integration
Job Description
Effective Date: May 2023
Supersedes: March 2022
Job Title: Business Operations Coordinator
Reports To: Business Operations Manager
Job Type: Full Time
About Us:
Sage Integration Holdings, LLC protects the people, facilities, and reputation of enterprise clients by advancing the intelligence and integration of security technology. Innovation at SAGE is not just a tagline. The entire organization has been built around five core factors which both enable and define the culture of innovation critical to putting proactive solutions in front of our clients every day. By holding to our five factors in all our strategic decision-making we ensure that innovation isn’t a department or an afterthought but as fundamental to doing business as turning on the lights.
Job Description:
The perfect Business Operations Coordinator thrives on problem solving, hard work and collaboration across departments. The incumbent has strong administrative skills used to assist in preparation of estimates, proposals, technical writing, training, and engineering support for Electronic Security Systems (ESS) to include Intrusion Detection Systems (IDS), Closed Circuit Television System (CCTV), Access Control Systems (ACS), and various other systems. The incumbent assists in the completion of tasks involved in permitting, scheduling, purchasing, device counts, project start-up, and document flow. This position is relied upon to follow up on open items and track issues. They understand the importance of delivering high quality projects within budget and on schedule. If your passion is driving results, please read on.
Work Schedule:
Required to work in office, Monday through Friday, during normal business hours.
Remote work is not available for this position.
Major Duties & Responsibilities:
Business Operations Functions
Assists with administrative tasks of RFPs and RFQs as requested
Manages data entry and documents such as RFI's and submittals at the direction of the project managers and sales representatives
Assists with job management and change orders in CRM
Vendor management capabilities to process quotes, bids, and maintain great customer service through the sales, installation, customer support cycle, and process project registration
Assists with budget revisions as needed
Assists with generating project reports
Assists with Forecasting
Assists with subcontractor coordination as required
Builds relationships with internal departments, customers, and vendor relations
Coordinate Turnover calls
Coordinate product review calls
Ticket & schedule creation in Sedona
Maintain task workflow
Performs all other duties as assigned
Inventory Functions
Become familiar with parts identity
Understanding RMA’s
Assist in backup and management of sign out sheets
Holding fellow associates accountable for parts sign out
Knowledge of cycle counting
Assist in backup and management of physical inventory
Inventory audits quarterly/yearly
Monthly spot checks
Performs all other duties as assigned
Warehouse Functions – Assist and Backup
Maintain cleanliness & organization
Ship & Receive product
FedEx shipping label creation
Assists with package material & shipping for remote project managers
Receiving POs – ability to verify packing slips against parts and receive in Sedona
Space Management – For job product staging
Staging materials for projects
Performs all other duties as assigned
Additional Functions
Excellent verbal, written, and interpersonal skills
Participation in community involvement activities
Maintains confidentiality at all times
Ability to pass pre-employment screenings (drug, background, and driving history)
Performs all other duties as assigned
Physical Demands:
Physical demands consistent with typical office environment
Ability to lift up to 50 lbs., and assist in lifting up to 100 lbs.
Walking, standing, bending
Operation of office equipment such as computers, printers, copiers
Education:
High School Diploma Required
Associates or Higher Degree preferred
Skills & Experience:
3+ years of related experience
Excellent Organization & Time Management
Experience as a purchaser, buyer or sales coordinator a plus
WeSuite and Sedona applications
Experience with SmartSheets
Excellent knowledge of MS Office and computers required
Must have experience with, or ability & desire to learn about our CCTV / Access control products and services
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The Benefits:
Competitive pay
Paid vacations & holidays
Health benefits
Life insurance
401(k) plan with employer match
Sage Integration Holdings LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.