Collision Center CSR

Collision Center Csr Join the team at Peter Boulware Toyota as a Collision Center Csr in Tallahassee, FL. In this role, you will be the primary point of contact for customers requiring collision repair services, ensuring a seamless and positive experience from start to finish. You will coordinate repairs, communicate with customers and insurance companies, and support the efficient operation of the Collision Center.Responsibilities Serve as the main liaison between customers, insurance companies, and the repair shop.Schedule and coordinate repair appointments and estimates.Provide timely updates to customers regarding the status of their vehicles.Maintain accurate records of repair orders, customer interactions, and insurance information.Assist in resolving customer concerns and ensure customer satisfaction.Collaborate closely with technicians and parts department to facilitate smooth repair processes.Requirements Excellent communication and customer service skills.Strong organizational and multitasking abilities.Experience in automotive service or customer service roles preferred.Familiarity with insurance claims and collision repair processes is a plus.Proficient with computers and common business software.Ability to work in a fast-paced environment and manage time effectively.Benefits Competitive compensation package.Opportunities for career growth and development.Supportive and friendly work environment.Employee discounts on vehicle services and products.About the Company Peter Boulware Toyota is a trusted and committed automotive dealership located in Tallahassee, FL. Known for exceptional customer service and a dedication to quality, we strive to provide both our customers and employees with a positive and rewarding experience. Join us and be a part of a team that values integrity, professionalism, and community.