Host
Job Summary
We are seeking a friendly and professional Host to create a welcoming atmosphere for our guests. The ideal candidate will be responsible for greeting guests, managing reservations, and ensuring a positive first impression of our establishment. This role is essential in providing exceptional guest services and supporting the overall dining or hospitality experience. Prior experience in food service or hospitality is preferred, along with excellent communication skills and a polished appearance. The Host will be the first point of contact for guests, making their experience memorable from the moment they arrive.
Duties
Greet guests warmly and professionally upon arrival, ensuring a positive first impression
Manage reservations and seating arrangements efficiently using POS systems
Answer phone inquiries with proper phone etiquette and assist with reservation bookings or guest questions
Maintain a clean and organized host stand area, including menus and waiting lists
Coordinate with servers, kitchen staff, and management to ensure smooth seating flow and timely service
Assist guests with seating preferences and special requests to enhance guest relations
Monitor waiting times and communicate effectively with guests about wait status
Support guest services by providing information about the restaurant
Uphold high standards of hospitality, guest relations, and professionalism at all times
Qualifications
Previous host/host experience in food service or restaurant settings preferred
Strong customer service skills with the ability to handle guest inquiries courteously and efficiently
Experience with POS systems
Excellent communication skills, including phone etiquette and guest relations expertise
Knowledge of restaurant operations, serving standards, and hospitality best practices preferred
Ability to work in a fast-paced environment while maintaining professionalism and poise
Hospitality experience is advantageous but not required
Friendly demeanor with a polished appearance and strong interpersonal skills
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: 15.0 – 35.0 per week
Work Location: In person