Development Operations Coordinator

The Coordinator, Development Operations plays an essential role in supporting the operational infrastructure that powers World Central Kitchen's (WCK) fundraising efforts. As part of the Development Operations team, this position strengthens internal workflows, documentation, and administrative processes to ensure Development teams operate efficiently, accurately, and in alignment with organizational standards. The Coordinator brings strong project management skills, exceptional attention to detail, and a proactive approach to organizing and executing operational tasks.This role supports a variety of Development functions, including maintaining SOPs, coordinating administrative processes related to legacy donations and donor documentation, supporting project tracking in Asana, and assisting with stewardship and special projects. The Coordinator helps identify workflow inefficiencies, recommends process improvements, and ensures consistent follow-up across tasks and cross-team initiatives.Serving as a reliable and adaptable team member, the Coordinator collaborates closely with the Director of Development Operations and partners across fundraising teams to ensure smooth communication, timely delivery of materials, and well-documented processes. This position is ideal for someone who thrives in a dynamic environment, enjoys bringing clarity and structure to complex workflows, and is eager to learn new technologies in support of scalable fundraising operations. Occasional travel and work, including on evenings, weekends, and holidays, may be required.What You Will DoCoordinate and track operational tasks across the Development Operations team, ensuring deadlines and deliverables are metEstablish, update, and maintain Standard Operating Procedures (SOPs) for key Development functions to promote consistency and claritySupport the Director, Development Operations with cross-team project management and process follow-upManage administrative workflows related to legacy donations, including documentation, communication coordination, and internal processing requirementsSupport administrative processes associated with donor gifts, agreements, contracts, and internal approval workflowsMaintain organized files, templates, and documentation for team-wide useProvide Asana project management support, including task creation, updates, reminders, and timeline monitoringAssist in identifying workflow inefficiencies and help implement streamlined processes to enhance operational effectivenessLearn and use internal systems (e.g., Salesforce, project management tools) to support team needs and improve daily operationsSupport a variety of donor stewardship and operational projects, such as:Quarterly stewardship reportsHandwritten or personalized outreach projectsPresentation materials and donor-facing contentActivation support, including First AlertsContribute to various team projects as assignedRequirementsMinimum of 2 years experience in development operations, fundraising administration, or related nonprofit support roleHands-on experience using a CRM platform, with Salesforce NPSP strongly preferredStrong project management skills with demonstrated ability to coordinate tasks, manage deadlines, and ensure follow-through across multiple prioritiesDemonstrated ability to effectively engage with donors, volunteers, and other constituents in-person, by phone, and in writingExceptional attention to detail, accuracy, and organizational skillsDemonstrated ability to take initiative, work independently, and thrive in a fast-paced, dynamic environmentAbility to learn new technologies and platforms quickly; familiarity with Asana, Salesforce, or similar tools is a plusProficiency in Google Workspace, Microsoft Office, and/or Apple applicationsStrong communication skills—written, verbal, and interpersonal—with the ability to engage donors, volunteers, and colleagues professionallyPreferred Candidates Will Also Be Multilingual.Application & Cover LetterThis application requires a cover letter that explains your interest in this position and in working for WCK.References and Background ChecksTo help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.Equal OpportunityWCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of employment at this time.E-VerifyFor US based employment, WCK participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Please view the E-Verify posters here with important information.Para empleados en los EEUU, WCK participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Haz clic aquí para ver los carteles de E-Verify con información importante.No recruiters or agencies, please.BenefitsZERO Premiums: WCK covers 100% of insurance premiums for employees and their dependents, including medical, dental, vision, and group life coverage. Benefits begin on your date of hire. Voluntary Benefits:Additional Life InsurancePet InsuranceSupplemental AD&DFlexible Spending Accounts (Dependent Care and Health Care) 403(b) Retirement Plan: WCK offers a 50% match up to 8% of employee salary deferrals, beginning within 30 days of hire Life & Disability Insurance: 100% employer-sponsored group life and disability insurance provided within 30 days Paid Time Off (PTO): Responsible PTO, including vacation, sick, and personal leave, plus paid holidays Growth Opportunities: Learning and development support to grow your career Employee Assistance Program (EAP): Free and confidential support for life's challenges Annual Salary Reviews and additional benefits outlined in the Personnel ManualSalary Range: $27 - $28/ Hour