Lead Help Desk Engineer - TS/SCI, ITIL Expert

631 Booz Allen Hamilton in Town of Florida, NY is seeking a Help Desk Lead to provide in-depth support and lead problem-solving initiatives for specific technology products. The ideal candidate has over 5 years of experience in IT service management and must possess TS/SCI clearance. The role requires familiarity with ITIL principles and ticketing systems such as JIRA and ServiceNow. Benefits include health, life, and retirement packages, professional development, and paid leave. #J-18808-Ljbffr