Patient Access Scheduling Representative (Remote)

1. About Our Client:The organization is a faith-based, nonprofit, integrated health system serving over 100 communities across the West Coast and Hawaii. It operates more than 440 care sites, including 27 acute care facilities, offering services in hospitals, clinics, home care, and hospice. Rooted in Adventist heritage and values, the organization addresses healthcare needs in both rural and urban areas with a focus on inspiring health, wholeness, and hope.2. About the Opportunity:The Patient Access Scheduling Representative plays a crucial role in supporting efficient patient care by managing patient access and scheduling functions. This position ensures patients are accurately scheduled, prepared for their services, and that insurance eligibility and authorizations are verified, directly contributing to smooth operational workflows and positive patient experiences.3. Responsibilities:• Schedule, confirm, and modify patient appointments in line with departmental guidelines• Communicate preparation instructions to ensure patients are ready for procedures• Coordinate with referring and ordering providers to arrange appropriate services• Obtain and update patient demographic, insurance, and financial information for accurate registration• Verify insurance eligibility and authorization requirements• Confirm proper patient identification and Medical Record Number assignment• Ensure all necessary orders, authorizations, labs, and related information are in place• Acquire external medical records needed for scheduled services• Deliver exceptional customer service to patients, providers, and internal departments• Accurately and promptly process patient and provider messages• Support clinicians, technologists, and team members with scheduling and access needs• Perform other assigned duties as required4. Requirements:• High School Education/GED or equivalent required• Associate’s or Technical degree in business or equivalent experience preferred• Minimum of one year customer service experience, preferably in healthcare or a service-oriented environment• Minimum of one year experience in Patient Access, Revenue Cycle, physician office, healthcare insurance, or related field5. Pay Range and Compensation Package:• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.Equal Opportunity Statement:Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.