Spa Associate

Benefits:401(k)Bonus based on performanceEmployee discountsTraining & developmentWellness resourcesFlexible scheduleJob Description:Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.Hand and Stone Massage and Facial Spa - Colorado Springs South, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!Responsibilities:Provide excellent customer service to members and guests, while building relationships that lastWelcome and greet all members and guests upon arrivalAnswer phones; schedule appointments; sell memberships, gift cards, and upgrades; and file documentsMeet membership sales goalsDetailed knowledge of the menu of services - don't worry, we'll train you!Capable of working flexible hoursEffectively communicate sales, promotions, and service options with clientsMaintain a professional and clean work environment & appearanceBring a positive and energetic attitudePerform various other duties as assignedWhat's in it for you?Competitive Compensation - hourly wage PLUS commissions.Contests - do you want to put your sales skills to the test? See what we have in store!Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.Ongoing Training - We are ALWAYS learning and improving.Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?Qualifications:Must have a high school diploma or equivalentMust be 18 years old or olderMust be exceptionally organized and have great attention to detailMust be a strong team player with the ability to work independently with minimal supervisionExcellent personal appearance and possess good verbal and written communication skillsAbility to handle stressful situations professionally and multitask with ease, all while focusing on the guestCompensation: $14.50 - 18 per hour