Home Care Scheduler

Job Description Job SummaryDiligent Home Health Careis hiring aHome Health Schedulerto coordinate caregiver visits, ensure timely admissions, and support seamless in‑home care across the greater Jacksonville service area. You will match caregivers to client needs, manage daily schedules in the EHR, communicate with clinicians and families, and quickly resolve staffing gaps. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.ResponsibilitiesProfessional supervise quality, reliable, in-home care. Coordinate internal and external staffing needs to ensure clients are seen as scheduled Provide care to clients in their home Assign clients to the appropriate clinicians Maintain an up-to-date roster of active and PRN staff to secure last-minute coverage Communicate with caregivers regarding any updates or changes to their schedule Communicate with managers and clients to inform them of any schedule or staffing changes Assist in the hiring, training, and management of new staff QualificationsProfessional LicenseCertified Nursing Assistant( CNA) 1–3 years scheduling or administrative experience (home health, hospice, or post‑acute care preferred). Supervisory experience, reliable attendance; ability to work flexible hours and be part of an on‑call rotation. Excellent communication skills, customer service and interpersonal skills Proficient with scheduling software, Microsoft Office, and other computer programs. Strong organization, phone communication, and problem‑solving skills. Able to multitask and manage multiple priorities. High school diploma required; associate’s degree preferred. The following documents are required for the hiring process:Driver's License Social Security Card CNA License CPR/BLS Card (American HeartAssociation/AmericanRed Cross) TB Test Auto Insurance Card Alzheimer's Training Certificate HIV Training Certificate Level 2 Background Screen https://info.flclearinghouse.com/