Retail Sales Associate

For 53 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation.JOB SUMMARYLooking for passionate and energetic individuals that share a love for the outdoors and are excited to meet our guests needs. Come join our team at one of the industry leaders in Outdoor Adventure at NOC's Great Outpost in downtown Gatlinburg, located right next to the Great Smoky Mountain National Park. As a Sales Associate, you will become an expert in all of our products, apparel, gear and adventure offerings, and be able to provide our guests with in depth knowledge of the Great Smoky Mountain National Park and surrounding trails.FREE ONSITE EMPLOYEE PARKING IN DOWNTOWN GATLINBURGThis position reports to the store management team and is a full time or part-time year-round position with NOC. Ideal applicants will be available to work weekends, evening and holidays and hours and schedule will fluctuate based on business demands. Retail Associates have access to all of NOC's outdoor activities, gear, apparel, and footwear at special discounted rates, plus free/discounted access to several local area attractions.ResponsibilitiesDiscover guest needs through engaging and inspiring interactions, and providing viable solutions for each guestMeet or exceed sales goalsMaintain/create a visually appealing presentation with products/signageEnsure all product is fully stocked at all timesMaintain store cleanliness standards at all timesLearn all aspects of the role, products & services offered by NOCLearn the local area, National Parks, and hiking trails to assist with the providing guests with needed informationProcess sales accurately and timelySample food & beverage products to guests, as neededQualificationsRequiredBasic computer skills to operate our POS/Inventory systemMust be 16 years of age or olderPreferredA knowledge of the surrounding areaApplicants mustBe self-sufficient and work independently as well as contributes to team effort by accomplishing related resultsHave excellent verbal communication skillsBe able to demonstrate patience and enthusiasm while communicating NOC's guestsBe able to multi task several projects at onceHave tenacity to handle rejection and continue on with a positive attitude when reaching next potential customerBasic computer skills to operate our POS/Inventory systemHave a strong attention to detail and organizational skillsPhysical Requirements and Working ConditionsMust be able to stand/walk on your feet for several hours at a timeMust be able to lift 15 pounds unassistedAble to walk up and down up to 20 stairs at a time, several times a day, while carrying up to 5 poundsAt times you may be required to work outdoors, and must dress appropriately for the current weather conditionsAvailable to work nights, weekend and holidaysBenefitsSouthern Highlands Membership (Grandfather Mtn, Biltmore Estate, Barter Theatre, and many more)Gatlinburg Attractions Membership (Anakeesta, SkyPark, Ober Mountain, etc.)Dollywood DiscountNOC activities (rafting, ziplining, biking, etc.)SOLO Wilderness Medicine: First Aid (WFA) to EMT (WEMT)The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position.Please note that as an employer with over 100 employees, NOC will be required to comply with any OSHA Vaccination and Testing Emergency Temporary Standard should that standard be enacted.