Ben & Jerry's Store Manager

General Manager - Ben & Jerry's Scoop ShopPay: $1,000-$1,100/week + benefits If you've closed a bar, you can run this shop.You already know how to lead a team through a Friday night rush. You know how to read the room, handle a difficult guest, motivate someone who's dragging mid-shift, and still count the drawer correctly at 1am. You know that the real job doesn't start until things get hard.That skill set runs a scoop shop beautifully.The hours here look a lot like hospitality -- nights, weekends, holidays, and the occasional "it's 11pm and the line is still out the door" situation. The difference is the product is ice cream, the guests are usually thrilled to be there, and you're building something with a team that actually sticks around.We're looking for a General Manager who's done the work in restaurants, bars, or high-volume retail -- and is ready to own a business, not just manage a shift.The Reality of the RoleThis is not a 9-to-5. Spring and summer are our Super Bowl, and our best GMs are present when it counts -- weekend nights, holiday rushes, peak season slams. If you've spent years closing a bar or managing a restaurant dinner service, you already have the DNA for this.What's Different HereThe guests are happy before they walk in the doorThe product is ice cream -- it's hard to have a bad shiftYou're building a team culture, not just running through a serviceThere's a real ownership mentality expected -- you're running a business, not punching a clockSchedule: Full-time, nights and weekends required, peak season (Spring-Fall) is high intensity. This is a role for someone who does their best work when the shop is packed.What You'll OwnFull day-to-day operations across the shop: staffing, scheduling, inventory, and executionHiring, training, and developing your team -- from first-day scooper to shift leadDelivering a guest experience that keeps people coming backManaging sales, labor costs, and daily financials with real accountabilitySetting the tone for culture -- the energy in your shop starts with youRepresenting the Ben & Jerry's brand in the community and at local eventsStepping in wherever the team needs you, especially during peak periodsWhat We Offer$1,000-$1,100/week base Health, dental, and vision insurancePaid time off (2 weeks accrued, 1 week rollover)Mileage reimbursement when traveling between locationsFree ice cream (this one's non-negotiable)A real path to multi-unit leadership for GMs who grow with usWhat You Bring2+ years of management experience in restaurants, bars, hospitality, or high-volume retail -- and you've actually closed, not just supervisedExperience building and leading a team, not just scheduling oneComfort with numbers: you've owned labor costs, managed a till, read a report, and acted on what you sawStrong communication -- direct, warm, and clear with both your team and your guestsThe ability to hold high standards without losing the human elementReliability and composure when things get busy and messy (and they will)A genuine love of people -- guests and teammates alikeA strong fit looks like: a bar manager ready to step away from late-night alcohol service, a restaurant shift lead who's been carrying GM responsibilities without the title, or a hospitality veteran who wants daytime energy with some evening intensity.Why Ben & Jerry's?We're a growing multi-unit franchise with an entrepreneurial mindset. Our leadership team is hands-on, values-driven, and invested in the people who run our shops. We promote from within, we're expanding, and we want our GMs to grow with us.Also -- it's ice cream. The guests are happy. The product is delicious. And the team you build here will actually want to show up.